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Effective Communication Skills

Written by: Dalton Kehoe, The Great Courses
Narrated by: Dalton Kehoe
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Publisher's Summary

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.

These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.

Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.

You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.

When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.

©2011 The Teaching Company, LLC (P)2011 The Great Courses
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What listeners say about Effective Communication Skills

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Unique experience. I will listen again.

This course is simply a diamond. #Audible1 allows us to be in the class. You experience the entire program and can come.back to it anytime. It's not easy because there are some elements that will take some time to apply at work and in life. Highly recommended.

#Audible1

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Good news for bad communicators!

Kehoe speaks with warm authority about the theory and practice of persuasive communication. Highly recommended.

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1 person found this helpful

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Very good

Informative, nicely spoke, quite hard to fully make good use of it but I’ll read it multiple time. 💯

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so engaging and insightful

I truly enjoued this course. I learned, I am more informed and have greater insight...Now it's time to put it into practice!

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Wish I could buy this for every human being

Solid information, well backed with studies and neuropsychology, and am important perspective on what exactly "effective" communication even means. Solid life skill info for anyone.

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6 people found this helpful

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Exceeded my expectations!

These lectures are incredibly useful in the workplace and at home. This will make you be a more mindful communicator and with practice it will help you say the things you truly feel in a non-confrontational way.

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enjoying so far but how do I buy this book here?

I am super enjoying this book but having seen it's only available till October 31st on my membership, I can't find out how to buy it. Please help, still 5 star book.

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It does not keep the progress

Progress keeps resetting, I gave up listening to it after multiple times. I even contacted the support and it didn't help. I don't know if it's an issue with this audio book content or and Audible issue

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High yield, combines theoretical and practical

Dr. Dalton Kehoe shares his wealth of experience and knowledge from a lifetime of teaching communication skills. The course offers both theoretical and practical knowledge to guide learners about how to be effective communicators - both the why and how. He also offers special knowledge about how to communicate with family members, loved ones, and work colleagues.

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useful

totally useful, helpful, easy to understand with how he shares. this could be so helpful for many, especially parents. helpful for marriage/relations. for working communication. a very valuable book

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