Showing results by narrator "Anne Hancock" in All Categories

Old Mother Duck's six little ducklings are her pride and joy. But it's very hard work teaching ducklings how to behave and keeping them safe. Sometimes their curiosity makes them forget her warnings not to talk to strangers, not to stray too far from her, and to come in from the rain. Children will identify with these gentle stories where nothing bad happens but the lessons and consequences are clear. A hundred years after Katharine Pyle's delightful tale was written, the same principle holds true: mother knows best.

The nature of services in society and the economy is wide-ranging and complex, and the management of services and their innovation provokes a number challenges for practitioners, professionals, and academics. This book provides a range of perspectives on understanding, managing, and reconceptualizing service by bringing together contributions from leading figures in service research, to make a timely and significant multi-disciplinary contribution to the theory and practice of service management.

The sudden death of the father of the family results in the drastic reduction of the Careys' income and they must leave their comfortable home in Boston. Nancy Carey, the eldest, recalls a vacation in Maine when they all picnicked in the garden of a big, vacant house that her father loved. She discovers that the house is available, the rent is cheap, and persuades her mother that life in The Yellow House in Beulah, Maine is the perfect place to begin their new life.

Ben has been tramping for two weeks when he's discovered, nearly starving, by a widow and her two little girls. Mrs. Moss feeds and clothes him and gets him a job with the local Squire. But herding cows is boring for an active boy and he's about to take to the road again when the lovely Miss Celia, owner of the Big House (bordered by lilacs!) arrives and hires him to do odd jobs and be the company for her teenage invalid brother.

Sue Ives and Stephen Bellamy are charged with the murder of Stephen's wife Mimi, found stabbed in an uninhabited cottage on a Long Island estate. The eight-day trial introduces a trove of witnesses (some reliable, some not); an avuncular defense attorney who may be incompetent; a wily and relentless prosecutor; and the voracious members of the press and public captivated by a crime that lays bare the intrigues and jealousies of the country club set. Two of the reporters, a veteran, and a rookie attending her first murder trial, act as a Greek chorus commenting on unfolding events.