Utilisateur anonyme

• Never Lose a Customer Again

• Turn Any Sale into Lifelong Loyalty in 100 Days
• Auteur(s): Joey Coleman
• Narrateur(s): Joey Coleman
• Durée: 9 h et 28 min
• Version intégrale

• Au global

  5 out of 5 stars 57
• Performance

  5 out of 5 stars 52
• Histoire

  4.5 out of 5 stars 51

Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.

• 5 out of 5 stars

• A MUST FOR EVERY ENTREPRENEUR

• Écrit par Amazon Customer le 2019-09-26