- votes utiles
Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- Auteur(s): Joey Coleman
- Narrateur(s): Joey Coleman
- Durée: 9 h et 28 min
- Version intégrale
Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
A MUST FOR EVERY ENTREPRENEUR
- Écrit par Amazon Customer le 2019-09-26
Évalué le: 2019-07-13
This book was a great buy, great info and presentation from beginning to end. Would definitely recommend.