Late payments don’t just hurt your cash flow – they drain your time, energy, and focus. In this episode of Debt Matters from Taurus Collections, we unpack how smarter use of technology can help you stop late payment before it starts, by tightening up credit checks, automating your invoicing and reminders, and building dunning flows that actually get invoices paid.

We break down how to use modern credit-check tools to assess risk before you extend terms, and what ongoing monitoring looks like in practice so you’re not blindsided by a customer’s financial problems. From there, we look at where automation adds the most value – from generating and approving invoices, to scheduling reminders across email, SMS, and portals, to reducing manual errors that cause disputes and delays.

You’ll also hear how to design dunning flows that are firm but fair: multi-stage, multi-channel sequences that escalate in tone without damaging long-term relationships. We’ll touch on how AI and machine learning can flag at-risk invoices early, help you prioritise collections, and suggest the best timing and channels for follow-ups so you can keep cash moving without feeling like you’re constantly chasing. By the end of the episode, you’ll have a clearer, tech-enabled playbook for getting paid faster and protecting your cash flow.

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