Late payments don’t just hurt your cash flow – they drain your time, energy, and focus. In this episode of Debt Matters from Taurus Collections, we unpack how smarter use of technology can help you stop late payment before it starts, by tightening up credit checks, automating your invoicing and reminders, and building dunning flows that actually get invoices paid.

We break down how to use modern credit-check tools to assess risk before you extend terms, and what ongoing monitoring looks like in practice so you’re not blindsided by a customer’s financial problems. From there, we look at where automation adds the most value – from generating and approving invoices, to scheduling reminders across email, SMS, and portals, to reducing manual errors that cause disputes and delays.

You’ll also hear how to design dunning flows that are firm but fair: multi-stage, multi-channel sequences that escalate in tone without damaging long-term relationships. We’ll touch on how AI and machine learning can flag at-risk invoices early, help you prioritise collections, and suggest the best timing and channels for follow-ups so you can keep cash moving without feeling like you’re constantly chasing. By the end of the episode, you’ll have a clearer, tech-enabled playbook for getting paid faster and protecting your cash flow.

#DebtMatters #TaurusCollections #LatePayment #CashFlow #CreditControl #CreditChecks #Automation #DunningFlows #AccountsReceivable #SMEBusiness #DebtRecovery #BusinessFinance

Business loans can feel daunting, but when they are structured properly they can be one of the smartest tools a business owner has for protecting cash flow and unlocking growth. In this episode, we unpack the key ideas from Taurus Collections’ guide to why business loans are financially beneficial for sustainable growth and stability.

We look at when a loan makes more sense than dipping into reserves or selling equity, how to match the right type of finance to the right purpose, and why smoothing out big costs over time can take the pressure off day to day cash flow. You will hear practical examples of using term loans for assets, revolving facilities for working capital, and project finance for one off expansions, as well as how interest and tax treatment may work in your favour when you plan ahead with your accountant.

We also connect the dots between funding, late payment, and credit control. If you are constantly firefighting overdue invoices, a well planned finance strategy can give you the breathing space to chase debt properly rather than lurching from one cash crunch to the next. By the end of the episode, you will have a clearer view of how business loans can support stability, protect relationships, and give you the confidence to say yes to the right growth opportunities rather than missing out through lack of funding.

#DebtMatters #TaurusCollections #BusinessLoans #SMEFinance #BusinessFinance #CashFlowManagement #UKBusiness #BusinessGrowth #WorkingCapital #DebtRecovery

In this episode of Debt Matters podcast, we dig into one of the most frustrating challenges for finance teams: tracing gone away debtors who have vanished after missing payments. We unpack what “gone away” really means in a B2B context, how it hits your cash flow, and why you should treat it as a data and compliance problem as much as a collections one.

We then walk through the ethical and legal guardrails you have to respect when you are trying to locate a debtor, from UK GDPR and the Data Protection Act through to staying on the right side of PECR when you are using email, phone, and digital channels. You will learn how to balance legitimate interests with debtor privacy, avoid harassment, and build an audit trail that stands up if your processes are ever challenged.

Next, we break down practical tracing methods that actually work in B2B: using Companies House and public records, engaging professional tracing agents, leveraging batch and online tracing tools, and cleaning your own data so you are not chasing ghosts. We show you how to set time and cost limits, when to stop, and how to re engage professionally once you have a new contact point, without putting your brand at risk.

Finally, we explain how Taurus Collections supports clients with compliant B2B tracing, clear reporting, and brand safe communication, so you can turn gone away debtors back into paying customers while keeping regulators and key customers onside.

#DebtMatters #TaurusCollections #DebtCollection #CreditControl #CashFlow #AccountsReceivable #B2BDebt #UKBusiness #SME #Compliance #GDPR

In this episode of Debt Matters, we look at how smarter client onboarding can dramatically cut your bad-debt risk. Starting from that very first enquiry, we walk through how solid KYC, clear contracts and sensible credit limits work together to protect your cash flow and keep your ledger clean.

We break down what “good” looks like in practice: tiered KYC checks that match the risk of each client, contracts that make payment terms and late fees crystal clear, and credit policies that stop your team from overextending credit just to win the sale. We also explore how technology, credit scores and simple dashboards can give finance and credit control teams early warning when a new account starts to wobble.

If you are a business owner, FD or credit controller who is tired of onboarding “good” customers that turn into write offs, this episode will give you a practical onboarding checklist you can plug straight into your sales process – so you can grow confidently without piling up bad debt.

#DebtMatters #DebtCollection #CreditControl #CashFlow #BadDebt #KYC #B2BFinance #CreditRisk #UKBusiness #SME

In this episode of Debt Matters, we unpack one of the toughest choices UK finance teams face when invoices go unpaid: do you sit down at the table for mediation or head straight to court? Using Taurus Collections’ guide on mediation versus litigation as our roadmap, we break down how each route works in practice, what it really costs, and how long it typically takes to get money back into your cash flow.

We look at the legal basics around unpaid invoice disputes, from pre-action protocols and Letters Before Action through to what evidence you actually need in place before you escalate. Then we compare the commercial reality of mediation – faster, more confidential and relationship friendly – with the formality of litigation, where you may get a binding judgment but at the price of higher fees, longer timelines and more risk.

Finally, we talk about how to choose the right route for your situation: when protecting a key customer relationship matters more than “winning”, when a hard legal line is unavoidable, and where a specialist collections agency like Taurus can slot in alongside your lawyers to reduce risk and improve recoveries. If you are a business owner, finance director or credit controller dealing with stubborn late payers, this episode will help you pick a smarter path to getting paid.

#DebtMatters #TaurusCollections #DebtCollection #UnpaidInvoices #Mediation #Litigation #CreditControl #CashFlow #UKBusiness #SME #B2B #LatePayment

In this episode, we dive into one of the toughest challenges for any B2B business: getting paid on time without damaging client relationships. Using Taurus Collections’ latest guide on effective B2B debt collection strategies as our starting point, we unpack how proactive communication, clear payment terms and consistent follow-up can transform your cash flow.

We talk about how to segment customers by risk, when to tighten your approach, and how to stay professional but firm when invoices go overdue. You will hear practical tips on automating reminders, setting internal credit control policies and understanding your legal obligations in the UK so you stay compliant while still protecting your bottom line.

Finally, we explore when it makes sense to bring in a specialist collections agency like Taurus Collections, how “no collection – no fee” arrangements work, and what ethical, reputation-safe debt recovery looks like in practice. If you are an owner, finance director or credit controller trying to reduce late payments and improve cash flow, this episode is for you.

#DebtMatters #TaurusCollections #B2BDebtCollection #CreditControl #Cashflow #AccountsReceivable #UKBusiness #SMEFinance #LatePayments #DebtRecovery #BusinessGrowth #UKDebtors

When do late payments cross the line from “a bit slow” to “your cash flow is in danger”? In this episode, we unpack the key warning signs that you need a commercial debt collection agency urgently – and what to do before overdue invoices turn into write-offs.

We explore the red flags most businesses ignore at first: a rising stack of invoices drifting 30–60 days beyond terms, customers who suddenly stop taking calls, vague disputes used to stall payment, and the constant drag on your team’s time as they chase the same debtors again and again.

You’ll hear how a specialist agency can step in with structured credit control, clear escalation steps, and ethical but firm communication that protects your brand while getting you paid faster. We also cover when to move from “friendly reminders” to formal action, how to prioritise which accounts to outsource, and why a no collection, no fee approach can de-risk recovery for busy SMEs.

If unpaid invoices are keeping you awake at night, this episode will help you decide when it is time to hand the problem to experts and refocus on growing your business.

#DebtMatters #DebtCollection #CommercialDebt #DebtRecovery #LatePayment #CashFlow #CreditControl #SmallBusiness #SMEBusiness #B2B #UKBusiness #TaurusCollections

A simple framework to make collections faster, fairer, and more brand safe. In this episode we unpack the three C’s of a successful collections strategy - communication, choice, and control and show how UK SMEs can use them to lift recovery rates without burning relationships.

We cover how to set clear, consistent messaging across phone, email, and SMS; why flexible payment options and transparent terms increase follow through; and how to keep tight operational control with defined steps, audit trails, and compliant escalation.

You’ll leave with a practical playbook you can roll out this quarter: sample outreach cadence, flexible plan templates, and a control checklist your credit team can action from day one. Based on Taurus Collections’ latest guide on the three C’s.

#DebtMatters #DebtCollection #CollectionsStrategy #CreditControl #CashFlow #LatePayment #AccountsReceivable #UKBusiness #SME #CreditManagement #DSO #B2B