How did S&P Global turn a two-person HR team into a force that reshaped financial strategy? Alan Susi reveals the workforce-planning breakthrough that won over the CFO and delivered millions in measurable impact.

Vice President for Organisational Planning and Analytics at S&P Global, Alan Susi, explains how he built workforce planning from scratch, translated models into Finance language, and scaled credibility through quick wins and stakeholder trust.

Chapters:

00:00 – Introduction and career background

02:15 – From people partner to workforce planning pioneer

05:30 – First prototype failure and lessons with Finance

10:05 – Speaking Finance language and shifting cadence

14:20 – Building minimum viable workforce planning models

18:45 – Vendor choices and keeping planning simple

23:10 – Key metrics and breakthrough data points

27:35 – Signs the approach was working

32:20 – Scaling challenges and system redesign

37:55 – Rapid-fire myth busters

45:10 – The 90-day workforce planning experiment

49:30 – Looking ahead: AI and the future of planning

53:20 – Closing reflections

Topics:

– Translating HR insights into Finance-friendly metrics

– Using minimum viable products to prove value fast

– Partnering with CFOs and legal teams for credibility

– Evaluating vendors while avoiding over-engineering

– Identifying breakthrough metrics such as revenue per employee

– Scaling workforce planning through people partners

– Preparing for AI’s impact on capacity models

PAWorld Podcast, episode 13

Host: Rosaria Bonifacio – VP HR, Nokia

Guest: Alan Susi – Vice President, Organisational Planning and Analytics, S&P Global

People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy.

Learn more about PAWorld events and community at peopleanalyticsworld.com

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