Business Change Management

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you...

Let the experts at Inc.guide you through every critical step and potential pitfall as their on-the-ground reporting shows how to locate funding, manage your money, and smart hack your way to a comfortable retirement. Startup Money Made Easy gathers the best advice from the magazine’s pages...

The popular TODAY financial editor Jean Chatzky helps you navigate through the critical challenges and potential catastrophes of personal finance.You've just lost your job. You've got a baby on the way. Your parent has had a stroke. Most people seek financial help not because they're planning...

Leadership expert, activist, and executive coach Reiner Lomb knows that to address the many issues of our time, we need to come together and collaborate. Yet we are divided—not by a wall made of bricks, but one made of emotions, and this prevents us from working together. In his timely book Aspire, he weaves leadership lessons learned from living through the reunification of East and West Germany, as well as building multiple businesses, to demystify the process for creating a vision of an aspirational new future.

Learn the innovative strategies Microsoft pioneered that created a virtuous cycle of giving and volunteerism that has benefited the company and fulfilled its employees while making the world a better place. Early on in the Microsoft story, Bill Gates and other key executives met to decide how...

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of...

What can you learn from the most successful companies in the world? The Sephora Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that turned the makeup retailer into a paradise for makeup enthusiasts everywhere. Sephora is a...

In Leading Change (2012), long-time Harvard business professor John P. Kotter outlines his influential process to establish and secure permanent changes that will make any organization more efficient, successful, and competitive. Bringing change to an organization often entails high stakes. Success can revitalize a business and unlock new potential, but failure can doom a firm to years of stagnation. Purchase this in-depth summary to learn more.

Finally, a user’s guide for people with entrepreneurial brains and those they work and live with. When your biggest superpower is also your most critical weakness, it helps to have a manual on how to control it. Entrepreneurs are creative, bold thinkers and risk-takers capable of great...

Read by the author and Tom Parks How to step into an inherited leadership role and guide your team through a polished transition process. Starting something from the ground up is challenging. But how about transitioning into the leadership role of an existing organization? No matter how...

Here’s how to make purposeful system change happen! The world faces a multitude of crises that demand transformative changes in how we live and do business. Yet a core question is...how to make purposeful transformation happen? Catalyzing Transformation shows the way through innovative organizing processes that anyone can use to catalyze purposeful whole system transformational change for a better world.

The bestselling author of The Sellout tells the explosive story of the government’s crackdown on insider-trading networks—an investigation that has already racked up more than 60 convictions. In Circle of Friends, award-winning journalist Charles Gasparino—one of Wall Street's most...

With over thirty years’ experience as a senior executive, Dr. Ronald S. Glickman shares practical techniques to execute effective change initiatives, develop high-potential talent, and motivate teams to deliver breakthrough results on a global scale. A timely and important book for leaders at any stage in their career journey, Lead for a Change explains why the goal of change management is not happiness, but meeting and exceeding clear expectations.

Estirar el dinero parece ser lo que todos desean. Como vivimos en una sociedad donde impera el consumerismo, se hace difícil comprar lo que se necesita no por emociones ni deseos. En su libro ¿Cómo compro inteligentemente?, Andrés Panasiuk presenta siete principios fáciles de aplicar al...

Personal branding and reputation management expert, Lida Citroën guides leaders through this new paradigm of executive presence and influence. Through inspiring examples, compelling stories, and practical exercises, Citron helps leaders tap into their passion, connect authentically with others, and create space for inclusivity and community.

accomplished author, professor, and consultant Jay Sullivan delivers a clear, tangible, and actionable guide to implementing flexibility and creativity in your enterprise. Through interviews with senior leaders from a wide array of industries and disciplines, the author shows you the trends and behaviors that allowed successful organizations to navigate the changing realities and complexities that have defined recent years, including the COVID-19 crisis, the increasing awareness of racial injustice in society, and the January 6th insurrection.

Do you feel like your coaching sessions are just going in circles after trying your best to help your clients change but getting nowhere? Have you ever felt like there must be a more effective way to empower your clients to embrace change and achieve remarkable results? You’ve got the certifications, the right gear, and even the perfect ambiance in your coaching space. But something's missing… Your clients listen but don't seem to move forward. It's like watching a car stuck in the mud — lots of effort, but no progress.

What are the habits of successful people? The 7 Habits of Highly Effective People has captivated readers for 25 years. It has transformed the lives of Presidents and CEOs, educators, parents, and students - in short, millions of people of all ages and occupations have benefited from Dr. Covey's book. And, it can transform you.

Super Change defines the new tools and tactics we all need to remain current and relevant in the new age of super change. In one generation, we have moved from the industrial age, the automotive age, the age of flight, the space age, the atomic age, the information age, the communication age, the entrepreneur age, and finally, the permanent age of super change. We all thought things would slow down, go back to normal, and that we could catch up. Things are not slowing down. Things are speeding up, and the pace of super change is accelerating.

We all want an exceptional workplace culture that delivers better results and higher employee engagement. We know that companies with weak or average cultures struggle to attract and retain top talent. But culture change seems daunting—it feels time-consuming, risky, and difficult to manage. The real problem, however, is that we’re not seeing the invisible patterns inside our culture that make culture change so hard. The truth is, you can create a stronger, more resilient culture by uncovering your patterns and solving the problems they create—all in a matter of months, not years.