Business Communications Management

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

Wordbuilders: The convenient and entertaining way to build a more powerful vocabulary. Each 60-minute entry in the series features 40 words used in everyday conversation, or in the media and books, but which many people skip, finding them difficult or even impossible to define or pronounce...

Leadership Hacks is the business leader's guide to getting things done. Over the years, the leader's role has expanded to encompass more duties, more responsibility, and more accountability - yet we're still stuck with the same 24 hours in every day. The evolving business environment leaves many of us struggling to achieve against constantly shifting priorities, competitors, and deadlines, and we are forever expected to do more with less. Is it even possible to make a real impact? Yes! This book shows you how to sort through the madness and get back to getting results.

You’ve heard of the scheme. Now comes the man behind it. In Mitchell Zuckoff's exhilarating book, the first nonfiction account of Charles Ponzi, we meet the charismatic rogue who launched the most famous and extraordinary scam in the annals of American finance. It was a time when anything...

You will never come across a business person who wishes for his or her business to end when he or she leaves. If an organization chooses not to embrace change, it will have no customers because people only buy things that meet their needs. For this reason, an organization needs to ensure that it stays ready for what is to come. The way to do this is to continually sharpen own tools by creating a learning environment so that own employees learn all business and change-related tricks to help them maneuver the business world.

How virtually anyone can be an effective public speaker and give powerful presentations. From nationally respected communications guru Dianna Booher, here is a complete program for business professionals who want to take their presentation skills and public speaking skills to a bold new level. Writing for sweaty-palmed beginners and seasoned execs alike, Booher delivers powerful, battle-tested strategies and tips guaranteed to transform fainthearted presenters into master communicators.

NAMED ONE OF THE BEST BOOKS OF THE YEAR BY THE WASHINGTON POST, NPR, AND THE ECONOMIST “Slaughter’s gift for illuminating large issues through everyday human stories is what makes this book so necessary for anyone who wants to be both a leader at work and a fully engaged parent at home...

The famed political advisor to Uber, FanDuel, Lemonade, Tesla and other startups reveals what really happens at the intersection of politics, tech and business Most new startups today are in highly regulated industries with strong incumbents - transportation, hotels, drones, energy, gaming...

Communication is the exchange of information between two or more people. This can be verbal, for example when two people converse, or it can be non-verbal, like the information we perceive through facial expressions or gestures that us know if a person is angry or cheerful. Within non-verbal communication, physical communication is of great importance: A kiss, a handshake, or a hug transfers a lot of information. Communication can be positive, negative, effective or ineffective.

Most everyone has something they are passionate about. But without the ability to actually effect change...things just stay the same. In order to truly inspire change, we need to be able to effectively explain the problem, inspire people to join us, create a vision for the new reality, and then motivate people to take the actions that lead to the change. Inspiring change requires charisma - the ability to communicate a clear, visionary, and inspirational message that captivates and motivates an audience.

The 25 Minute Meeting goes beyond "cut to the chase" and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity - if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward.

This book is designed to give you the tools to communicate under high-pressure situations. Most people feel uncomfortable and struggle with communicating in tough settings. We will leave you with many answers to questions that you may have about how to communicate effectively in these kinds of situations.

Human emotions can be scary and unpredictable when you don't have the knowledge of how to handle them. You can't even handle other people's emotions if you can't deal with yours! Not being able to deal with other's emotions means you'll have a tougher go at persuading people to see things your way or to be of service or help to you.

NASA, Pixar Animation Studios, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Today, more than ever, leaders need a new style of leadership. They are realizing that true transformation happens through meaningful relationships, and discovering that the key to sustainable connections that create possibility and potential is through communication.

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

Verhandlungen sind kein Machtspiel – sie sind ein Spiegel unserer inneren Haltung. Dieses Hörbuch zeigt, wie du Gespräche mit Klarheit, Würde und Selbstvertrauen führst – ohne Manipulation, ohne Masken, aber mit spürbarer Präsenz. Lerne, Körpersprache zu lesen, Emotionen zu steuern und Sprache als Brücke zu nutzen – auch dann, wenn es schwierig wird. Erfahre, warum erfolgreiche Verhandler nicht die lautesten sind, sondern die ruhigsten. Wie du Grenzen setzt, ohne Mauern zu bauen. Und wie du dich selbst treu bleibst, während du auf Augenhöhe kommunizierst.

In their groundbreaking book, Women Don’t Ask, Linda Babcock and Sara Laschever uncovered a startling fact: even women who negotiate brilliantly on behalf of others often falter when it comes to asking for themselves. Now they’ve developed the action plan that women all over the country...

Your team can only be as effective as you are. There is nowhere to throw blame when you are a team manager because the buck stops with you. However, when you do succeed as a team manager or leader, what you find is that your team members will follow your lead and will do so with added enthusiasm if they see that you have enthusiasm and vision to get the job done.

A look at how relationships can drive successful negotiation, from an award-winning faculty member at the Wharton School of Business. Contrary to conventional wisdom about what makes a good negotiator - namely, being aggressive and unemotional - in Bring Yourself, Taheripour offers a radically...

With artificial intelligence on the rise, the way we run our organisations will change - and drastically. But what exactly will that future look like? And who will take the leading role: Machines or people? In this compelling new audiobook, leading management guru David De Cremer identifies the key areas where algorithms will collide with human skills, and assesses the likely outcomes. The author presents fascinating insights into the challenges that an automated work environment poses for organisations of the future.