Business Relationship Management

Being successful in business and in life is rarely an accident. People who win tend to have similar qualities and mindsets. A winner’s mentality includes an affinity for the positive and a resilience against setbacks. Do you have these qualities yet? This program is designed to help ingrain a winner’s mentality into your thought process so that you can win in business and in life naturally.

In this follow-up to his best-selling The 80/20 Principle, the power law that helped hundreds of thousands achieve more by doing less, Richard Koch puts science to work, applying 92 other natural laws to promote the "science of success" within the ever-changing world of business. What does Charles Darwin's theory of natural selection prove about developing a niche product line? How can Isaac Newton's laws of motion and gravity help in a crowded marketplace?

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

Imagine a world where you effortlessly glide through your to-do list, where your mind is a sanctuary of calm amidst the chaos, and where your productivity soars to new heights. This isn't a fantasy; it's the power of mastering focus and concentration. This book serves as your comprehensive guide to achieving precisely that—a state of focused attention that propels you towards success and well-being.

What does it take to win success and influence? Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who...

We struggle to manage complexity every day. We follow intricate diets to lose weight, juggle multiple remotes to operate our home entertainment systems, face proliferating data at the office, and hack through thickets of regulation at tax time. But complexity isn't destiny. Sull and Eisenhardt argue there's a better way: by developing a few simple yet effective rules, you can tackle even the most complex problems.

A captivating story that will help you find your purpose and leadership in life. Although he’s one of the most successful high school basketball coaches in Kentucky’s history, Steve Rocker, for the first time in his life, is falling short of expectations. His players have lost their will to win, their love for their teammates, and their passion to play. Coach Rocker’s motivational methods that have always worked before - and have resulted in his success - are now failing, and he doesn’t know why.

In this widely popular book, David Horsager presents the ultimate guide to earning, maintaining, and even rebuilding the most critical factor of every business relationship—trust. In The Trust Edge, David Horsager reveals the foundation of genuine success—trust. Based on research but made...

The world has made major leaps and bounds in the area of gender equality, but we have a role to play in pushing this narrative forward. We have to play a role in changing our own world. So if you are no longer prepared to sit back and accept second-best as your only option, then Confidence and Assertiveness for Women is the resource for you. Created from the perspective of a woman who found herself taking a back seat to others for far too long and decided, instead, to take control of her destiny, this book is a collection of actionable strategies for confidence-building.

L'art de ne pas travailler... mis à part quelques surdoués de naissance, le commun des mortels a souvent hélas ! vite fait d'en oublier les secrets ! Et paradoxalement, à une époque où la valeur sociale du travail est au cœur de bien des débats, ceux qui travaillent trop, ceux qui ne travaillent pas ou plus, finissent par se retrouver dans des difficultés telles que gérer leur temps libre.

This audiobook is filled with proven solutions, options, and problem-solving methods that every first-time author needs to know - no matter what writing challenges you face. Follow the advice given in this audiobook and by the end, after putting what I have to say into action, you will have easily written a high-quality book.

Drawing upon his 25 years of experience as a successful CEO and executive coach, and including conversations and thinking from more than 20 well-known business and organizational leaders, Daniel Harkavy unpacks a proven framework you can implement for immediate results in your organization's culture and performance. If you're looking to improve your leadership, this book will give you a straightforward framework to do so.

The 15-chapter course about how to achieve your personal and financial success. A best seller for decades.

It is virtually impossible to feel connected and supported in life when you don’t feel that way where you spend most of our time—at work. In The Business of Friendship, friendship expert Shasta Nelson unpacks the distinct ways we can make work relationships the healthiest they can be, both...

Most of us have no idea what's really going on inside our heads. Yet brain scientists have uncovered details every business leader, parent, and teacher should know - such as the brain's need for physical activity to work at its best. How do we learn? What exactly do sleep and stress do to our brains? Why is multi-tasking a myth? Why is it so easy to forget - and so important to repeat new information? Is it true that men and women have different brains?

This book is not just another communication book and is not just a book of tips. This is the ultimate communication system for talking to anybody, anywhere, and in any situation. Using scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm, and conviction. This will massively transform all areas of your life, in ways that you may only have dreamed of.

Have you ever felt invisible? Taken advantage of? Reluctant (or unable) to articulate what you really want? If so, join the club. The Nice Girls Club. Nice girls - that's right, girls - are those who are more concerned with pleasing others than with addressing their own needs and who haven't yet learned how to overcome the childhood messages and cultural stereotypes that are keeping them from getting their voices heard, their needs met, and the lives they want.

Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

More time, stress relief, and relaxation: You want more time in your life. Time to spend with family, to achieve big goals, and to simply enjoy life. Yet the world we live in is busier and changing faster than ever before. More things compete for your time, and more distractions interrupt your day.