Care Management Business

Fear not—you are not alone in this journey. Moreover, there are well-charted pathways to subdue this phantom. Welcome to your navigational guide, The Imposter Syndrome Workbook. This comprehensive workbook is your co-pilot, guiding you to identify and confront imposter syndrome head-on.

How to lead with heart and run an effective healthcare organization! Sarah McVanel empowers you with the ROCK leadership behaviours that will produce STAR results both right now and post-change. Written in a practical, non-nonsense style, Rock Star provides advice and guidelines to help you focus on what matters most - your people.

Here's an insider's guide to getting bigger promotions, better clients, and a richer career life. Whether you're transitioning into a new role, expanding your company, or advancing up the corporate ladder, this book will take your career from ordinary to extraordinary. This book provides advanced strategies, best practices, and lessons learned that will help you build a powerful personal brand.

Do you hear the beasts scratching at the door? They’ve been sleeping too long, and now they’re getting feisty. Do you ever wonder how to be wild and free again? Through a mash-up of poetry and comic fiction this book weaves a narrative of how we can all become wild and free again. Looking...

Introducing Setting Healthy Boundaries, a thought-provoking guide designed to help you reclaim your sense of self-worth. With practical guides, you’ll be guided through the process of establishing and maintaining boundaries with grace and confidence while also fostering self-respect and healthy relationships.

The only way for organizations to successfully and sustainably face the new realities of today’s workforce and the evolution of employee expectations is through a deep understanding of how to effectively hire and manage shorter-term workers who have a different view of the workplace. This insightful, breakthrough audiobook by Cara Silletto and contributing author Leah Brown is designed to help leaders at all levels discover exactly how our workforce has changed over time, why employers are struggling to keep talent and how to gain better staffing stability.

Working from home has become working from anywhere. Companies need to move forward and transition into this new era of remote work to grow and retain top talent. Is your company poised to falter or thrive in the hybrid environment? In this book, Kathleen Quinn Votaw shares her signature plan for creating people-centric, relationship-based workplaces where employees replace the nine-to-five work mentality with purpose and personal fulfillment. It takes everyone at a company working together to create a supportive employee experience. Put people first, and all else follows.

Author Lyn Kelley, Ph.D., LMFT, Certified Professional Coach has consulted healthcare providers who deal with managed care for the past 30 years. She has been a provider for over 30 managed care plans, and has worked on the "inside."

Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.

People and organisations can either fail well or fail badly. If an incident is managed well, people and the organisation they are in will fail well. They will learn and adapt as a result of the failure, understand the fault lines in their processes and increase their resilience. Ultimately, they will grow more successful. However, people and organisations too often fail badly.