Difficult Relationships

The daughter of a respected horse healer, 14-year-old Amy has a powerful connection with horses. With her mother's help, she is developing her skills as a horse whisperer while tending to the animals at Heartland, a refuge for horses that have been emotionally or physically traumatized. But when her mother is killed in a tragic trailer accident, Amy realizes she will never see her world the same way again.

The women in these stories live lives of privilege and of poverty, are in marriages both loving and haunted by past crimes or emotional blackmail. A pair of sisters, grown now, have been inseparable ever since they were abducted together as children and must negotiate the elder sister's marriage. A woman married to a twin pretends not to realize when her husband and his brother impersonate each other. A stripper putting herself through college fends off the advances of an overzealous customer.

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.

On Saturday morning, 13-year-old Dicey Tillerman sits in the car at the shopping mall with her younger sister and two brothers. Momma had said, "You be good." Then she walked away. They wait for a day and a night, but Momma never comes back. Finally, Dicey decides the children should go to Bridgeport, Connecticut where Aunt Cilla lives. Maybe Momma is waiting for them there. But they don't have enough money to take the bus. Determined to keep the family together, Dicey sets off on foot with her siblings.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

Are you living in chaos because you keep putting off important tasks until the last minute? Do you feel disorganized at home and at work? Are you experiencing feelings of anxiety, frustration, and helplessness because of all your unfinished projects? If so, it's time to break the procrastination habit and rewire your difficult work habits.

It's Newfoundland, 1986. Fourteen-year-old Bun O'Keefe has lived a solitary life in an unsafe, unsanitary house. Her mother is a compulsive hoarder, and Bun has had little contact with the outside world. When Bun's mother tells Bun to leave one day, she does. Hitchhiking out of town, Bun ends up on the streets of St. John's, Newfoundland. Fortunately, the first person she meets is Busker Boy, a street musician who senses her naivety and takes her in. Together they live in a house with an eclectic cast of characters.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

Difficult people take over our lives. They live rent-free in our heads. We steel ourselves before we meet them. We can't relax when we are with them. We ruminate on their behaviour after they've gone. They harvest our empathy and operate without regard for our feelings. In Difficult People, Dr Rebecca Ray shows us how to recognise (and understand) difficult people and provides us with practical strategies for self-preservation. From learning when to say no, limiting contact, managing our reactions, and knowing when to walk away for good.

Victor hates his life. He has no friends, gets beaten up at school, and his parents are always criticizing him. Tired of feeling miserable, Victor takes a bottle of his mother’s sleeping pills - only to wake up in the hospital. Bull is angry, and takes all of his rage out on Victor. That makes him feel better, at least a little. But it doesn’t stop Bull’s grandfather from getting drunk and hitting him. So Bull tries to defend himself with a loaded gun. When Victor and Bull end up as roommates in the same psych ward, there’s no way to escape each other or their problems. Which means things are going to get worse - much worse - before they get better.

We all experience difficult relationships. Oftentimes we try to reconcile but the other person simply won't, or else we find they can't keep the commitments they made during reconciliation. How do we handle these tough relationships in a way that brings peace to our lives and glory to God?

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Shane is still reeling from the suicide of his kid sister, Destiny. How could he have missed the fact that she was so sad? He tries to share his grief with his girlfriend, Tara, but she's too concerned with her own needs to offer him much comfort. What he really wants is to be able to turn to the one person on the rez whom he loves - his friend, David. Things go from bad to worse as Shane's dream of going to university is shattered and his grieving mother withdraws from the world.

Perfect for fans of Adam Silvera and Becky Albertalli, Mason Deaver's groundbreaking debut will rip your heart out before showing you how to heal from tragedy and celebrate life in the process. When Ben De Backer comes out to their parents as nonbinary, they're thrown out of their house and forced to move in with their estranged older sister, Hannah, and her husband, Thomas, whom Ben has never even met. Struggling with an anxiety disorder, they come out only to Hannah, Thomas, and their therapist and try to keep a low profile in a new school.

Reaching the end of their flight in The Knife of Never Letting Go, Todd and Viola did not find healing and hope in Haven. They found instead their worst enemy, Mayor Prentiss, waiting to welcome them to New Prentisstown. There they are forced into separate lives: Todd to prison, and Viola to a house of healing where her wounds are treated. Soon Viola is swept into the ruthless activities of the Answer, while Todd faces impossible choices when forced to join the mayor’s oppressive new regime.

First-time novelist Jenny Han has penned a realistic story that all middle-graders will surely be able to relate to. Meet 12-year-old Annemarie “Shug” Wilcox. What’s not to like about her? She’s smart, she’s tall, and she has lots of freckles. She lives in a small Georgia town with her popular, gorgeous older sister and intellectual mother. Shug is excited about starting the seventh-grade, but she’s not prepared for all the vicious teasing that comes with the new school year.

An anxiety disorder disrupts 14-year-old Audrey’s daily life. She has been making slow but steady progress with Dr. Sarah, but when Audrey meets Linus, her brother’s gaming teammate, she is energized. She connects with him. Audrey can talk through her fears with Linus in a way she’s never been able to do with anyone before. As their friendship deepens and her recovery gains momentum, a sweet romantic connection develops, one that helps not just Audrey but also her entire family.

Romance book blogger Vivian Galdi is a girl on a mission: the Replacement Crush Mission. After Jake the Snake pretends their secret summer kissing sessions never happened, Vivian creates a list of safe crush targets, determined to avoid anyone who pings her zing meter. But nerd-hot Dallas, the new guy in town, sends the mission and Vivian’s zing meter into chaos. While designing software for the bookstore where Vivian works, Dallas wages a counter mission, analyzing his target and taking advantage of the tactical errors in her strategy.

Kaeleigh and Raeanne are 16-year-old identical twins, the daughters of a district court judge father and politician mother running for U.S. Congress. Everything on the surface seems fine, but underneath run very deep and damaging secrets. When the girls were nine, Daddy turned to his beloved Kaeleigh in ways a father never should. Raeanne needs to numb the pain of not being Daddy's favorite; Kaeleigh wants to do everything she can to feel something normal, even if it means cutting herself and vomiting after every binge.

How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37 percent of managers dread giving feedback, and 65 percent of employees wish their managers gave more feedback. This trail-blazing new model eliminates the guesswork.