Emotional Business

Even skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence. Sales...

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who’s a member of a team can achieve peak performance and reach their goals.

Richard shares how to manage the out of control emotions, anxiety, loss, and trauma of a mobbing experience. He offers advice about rebuilding relationships with family and loved ones. In addition, he examines the pitfalls of seeking help for this misunderstood phenomenon. This is a must listen for someone recovering from the nightmare that is workplace mobbing and for anyone watching a loved one struggle.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

You''ve probably noticed that it's not the smartest people that are the most successful or the most fulfilled in life; being clever, talented, or skilled is not enough. It's your ability to manage your feelings, other people, and your interactions with them that makes the difference. We're all born with this ability - emotional intelligence is a skill, and we all have the capacity to develop this skill. This book will show you how.

Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion.

Chade-Meng Tan, one of Google’s earliest engineers and personal growth pioneer, offers a proven method for enhancing mindfulness and emotional intelligence in life and work. Meng’s job is to teach Google’s best and brightest how to apply mindfulness techniques in the office and beyond; now...

HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.

Do you wish to know the secrets to influence people’s thoughts, feelings, and behavior? Do you wish that you could easily win over friends and leverage your relationships to get what you want? The solution to these problems is to learn the insidious persuasion techniques that are used by some of the most successful people in the world. Psychology of Persuasion is full of tricks and techniques that will have an immediate and tangible impact on your ability to influence people.

Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes.

Rediscover your inner goddess, embrace your divine energy, and begin a journey of healing. This guide is packed with exercises and tools from both spiritual wisdom and evidence-based psychology. You'll find emotional healing treatments and self-realization techniques to strengthen your inner light. Connect with your inner self, identify your divine gifts, and find strength through insightful exercises. Create realistic, achievable goals and learn how to embrace self-care and self-love on the journey to your most authentic state of being.

Based on the internationally-renowned personal development course The Hoffman Process, You Can Change Your Life will help you identify issues in your past that are limiting the way you live and act today. It will empower you to challenge compulsive patterns of behaviour from your childhood that are still playing out in your adult life, and then teach you how to forgive, heal and move on.

Do you want to be able to control your emotions? Are you someone who isn't as self-aware as you should be? Your emotional intelligence is a vital component of who you are and what you do. With this helpful guide, Emotional Intelligence: A Step by Step Guide on How to Master Your Emotions, Raise Your Self Awareness and Improve Your EQ, you can learn the basic steps you need to take to ensure that your emotional intelligence is functioning at its peak.

Psychological safety is a shared belief within a team that it's OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it's a leader's job to create it. This book offers a rich understanding of this concept—and the trust and humility that must come with it. You'll learn how to build a psychologically safe environment, acknowledge difficult topics and emotions, and ensure that everyone feels comfortable in fully engaging with those around them.

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace - and warnings that highlight where the happiness hype has been overblown.

"Reading The Suite Spot is like wearing bunny slippers and drinking cocoa in a blanket fort (with a really hot guy)--the ultimate comfort read to escape into when you need a break from the world." - Roni Loren, New York Times bestselling author of What If You & Me We stand there on the brink of...

Bernardo Stamateas nos enseña a sanar el pasado para un mañana mejor. Todos tenemos un pasado, y en ese pasado muchas veces hemos vivido momentos tristes, experiencias dolorosas, hechos traumáticos, maltrato verbal.... No podemos cambiar el pasado pero podemos transformarlo en una experiencia valiosa para nuestro presente. En este libro quiero compartir contigo un viaje para ir juntos al pasado y, mediante ejercicios prácticos y tareas sencillas, sanar tu pasado.

When you look at your organization, you’ll find that it lives in two places – its process and values. The human element is the common link between these two. Look closer, and you’ll realize that the same emotions that seek to increase a company’s productivity are often the same forces that can undermine a company’s core values.

Did you know? Up to 70% of adults struggle with emotional regulation, but those who master it report stronger relationships, better career success, and lasting inner peace. This book is your guide to achieving exactly that—and more. Are you ready to break free from emotional chaos and step into a life of emotional mastery? Because your emotions shouldn’t hold you back—they should be your superpower.