Future Intelligence

Artificial intelligence (AI) is changing our country and our world. From how citizens navigate their daily lives to how researchers drive discoveries in the lab to how manufacturers build products, AI is giving rise to new capabilities. New AI and AI-driven discoveries and capabilities hold the potential to drive practical solutions to address critical global challenges such as food production, climate change, poverty, and cancer. We have only started to scratch the surface of what is possible and cannot afford to miss out on seizing the opportunity for leveraging AI to serve the public good.

Experiencia del cliente impulsada por IA: el futuro de la excelencia en el centro de llamadas. Una guía completa para operaciones de alto rendimiento. Hace treinta años, el servicio al cliente priorizaba la velocidad y la eficiencia sobre la satisfacción y la empatía. Con el tiempo, observé y lideré su evolución de un centro de costos a una ventaja estratégica en empresas grandes y pequeñas.

Drones are transforming warfare through the use of artificial intelligence, drone swarms, and surveillance - leading to competition between the US, China, Israel, and Iran. Who will be the next drone superpower?

What if animals and humans could speak to one another? Tom Mustill—the nature documentarian who went viral when a thirty‑ton humpback whale breached onto his kayak—asks this question in his thrilling investigation into whale science and animal communication. “When a whale is in the...

"AI and the Future of Affiliate Marketing" is not just an audiobook; it's an essential tool for anyone looking to capitalize on the opportunities presented by AI in the digital marketing space. Equip yourself with the knowledge and skills to harness the power of AI, drive traffic, increase conversions, and achieve online financial success.

No one knows exactly how artificial intelligence will develop, but the answer might be found in the past. Early AI technology dates back to the 1940s, and growth in the field slowly led to the chatbots and generative AI that we know today. How will this technology continue to grow? And how will it be powered? Explore the history of this technology and how it might be used in the future.

Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your "social radar", an attitude of generosity and consideration, and a set of practical skills for interacting successfully with people in any setting. Social Intelligence provides a highly accessible and comprehensive model for describing, assessing, and developing social intelligence at a personal level.

This audiobook will help you get ready for the changes coming in the years ahead. Listen now. Packed with expert insights, the book addresses critical questions: How will AI alter employment, education, and global geopolitics? What ethical dilemmas will arise as humans interlace with AI through cyborgs and synthetic biology? Can we prepare for superintelligence and its utopian—or dystopian—outcomes?

Agentic AI goes beyond simply automating tasks. It can plan, make decisions, take action, and adapt to new information. AI agents are capable of collaborating with other agents, systems, and people—reshaping how work gets done and how value is created. The rise of these digital workers will have a profound effect on industries, roles, and organizations of all sizes.

"Captivating."—The Washington Post Named a Best Book of Summer by Good Morning America BuzzFeed PopSugar BookRiot LifeSavvy CT Post From "a master of historical fiction" (NPR), Karin Tanabe's A Woman of Intelligence is an exhilarating tale of post-war New York City, and one...

Are you curious about how AI is transforming the world around you? The Complete Beginner's Guide to AI breaks down complex topics into easy-to-understand language. This book is designed to make the fascinating world of AI accessible and relatable to everyone, regardless of your technical expertise. Learn what AI is and how it has evolved with terms and concepts explained in plain, everyday language. Discover the AI technologies already woven into your daily life, sometimes in unexpected places. Explore AI's profound impact on various industries.

Will machines someday replace attorneys, physicians, computer programmers, and world leaders? What about composers, painters, and novelists? Will tomorrow’s supercomputers duplicate and exceed humans? Are we just wetware, natural computers doomed to obsolescence by tomorrow’s ultra-powerful artificial intelligence? In Non-Computable You: What You Do That Artificial Intelligence Never Will, Robert J. Marks II answers these and other fascinating questions with his trademark blend of whimsy and expertise.

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

From making faster, better decisions to automating rote work to enabling robots to respond to emotions, AI and machine learning are already reshaping business and society. What should you and your company be doing today to ensure that you're poised for success and keeping up with your competitors in the age of AI? Artificial Intelligence: The Insights You Need from Harvard Business Review brings you today's most essential thinking on AI and explains how to launch the right initiatives at your company to capitalize on the opportunity of the machine intelligence revolution.

Paul Scharre, a Pentagon defense expert and former U.S. Army Ranger, explores what it would mean to give machines authority over the ultimate decision of life or death. Scharre's far-ranging investigation examines the emergence of autonomous weapons, the movement to ban them, and the legal and ethical issues surrounding their use. Through interviews with defense experts, ethicists, psychologists, and activists, Scharre surveys what challenges might face "centaur warfighters" on future battlefields.

In SuperShifts, Dr. Ja-Nae Duane and Steve Fisher deliver an incisive overview of how we are at the end of one 200-year arc and embarking on another. With this new age of intelligence, Duane and Fisher highlight the various catalysts for change currently affecting individuals, businesses, and society as a whole. They also provide a model for transformation that expertly bridges the gap between theory and practice to provide a holistic view of making radical change through three lenses: you as a leader, your organization, and society.

The AI Singularity: Exploring the Future and Implications of Artificial Intelligence is a thought-provoking and comprehensive guide to understanding the potential impact of AI on humanity. Authored by a team of experts in the field, the book explores the rapidly evolving landscape of artificial intelligence and its potential to transform our world in ways that were once unimaginable.

In Fusion Strategy, world-renowned innovation guru Vijay Govindarajan and digital strategy expert Venkat Venkataraman offer a first-of-its-kind playbook that will help industrial companies combine what they do best-create physical products-with what digitals do best-use algorithms and AI to parse expansive, interconnected datasets-to make strategic connections that would otherwise be impossible.

You’ve heard of IQ and EQ. But in today's world, they’re no longer enough. We need the Agility Quotient (AQ). In a time defined by nonstop disruptions, when jobs vanish overnight, industries evolve in months, and yesterday’s rules no longer apply, AQ—the Agility Quotient—is the...