Leadership Communication Skills

Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us--and also shape our perceptions of them.

"People don't leave an organization; they leave a boss" has become a truism in the workplace. The most common issue is that employees who get promoted from supervisor to manager or from manager to senior executive don't have adequate leadership and communication skills for the job. As a result, they are stuck in micromanagement mode.

Traditional workplace conversations - which are based on a parent-child model - stymie growth and erode commitment. The Showkeirs advocate instead authentic conversations that are based on an adult-adult model. These conversations tell the truth, let go of the illusion of control, and view people as in charge of their own motivation. The result is a conversation revolution that creates greater commitment, real accountability for results, and improved organizational performance.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

Three powerful African-American female executives celebrate their gender and heritage as they share their secrets for success in this effective guide for businesswomen. Ways to communicate thoughtfully, trust yourself, and exude self-esteem are just a few tactics the authors discuss for those who want to enter the workforce as confident leaders.

You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?

Beginning firmly with teachers and all those working with students, including administrators and counselors, the Plum Village approach stresses that educators must first establish their own mindfulness practice since everything they do in the classroom will be based on that foundation. The book includes easy-to-follow, step-by-step techniques perfected by educators to teach themselves and to apply to their work with students and colleagues, along with inspirational stories of the ways in which teachers have made mindfulness practice alive and relevant for themselves and their students.

Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.

Most people want to please their bosses, but they're not sure how to do so. That's because they're not sure what's important to you, even when you think you've been crystal clear on setting expectations. We'll give you some great tips on how to get what you need done by being clear on what you want, as well as how to deliver difficult messages about unmet expectations.

The Center for Creative Leadership has found that the number-one skill shared by top executives is outstanding listening. Listening is the single greatest connector you can have with someone. Hearing the facts and the emotion allows you to understand where others are coming from and to learn what you need to know early enough to take corrective action.

Did you know that the average employee needs five positive indicators for every critical one they get to think that you think they're OK? Reinforcement isn't just about giving a couple of "atta boys" now and again. Authentic inspiration and praise has many facets to it. We'll share some best practices from the best communicators Change Masters has seen.

We've all seen people who are amazingly persuasive. We'd all like to be even more effective as persuaders ourselves. We've put together how some of the best persuaders we've seen at Change Masters manage this art. Their tips will help you achieve even better persuasive success.

Ever joined a new team and found them resistant to your direction or ideas? Here are some great easy and creative approaches to get people engaged and moving along when they have stalled or are stuck in a rut.

This program is read by the author. In Never Enough, Mike Hayes—former Commander of SEAL Team TWO—helps listeners apply high-stakes lessons about excellence, agility, and meaning across their personal and professional lives. Mike Hayes has lived a lifetime of once-in-a-lifetime experiences...

Dialogue provides practical guidelines for one of the essential elements of true partnership--learning how to talk together in honest and effective ways. Reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to...

Things that may be so obvious to us may not be at all clear to those around us. That's why it's crucial to make sure people are tracking with us in the way we desire, so we can get what we need. Here are some effective approaches to make sure others are on board with what you're telling them.

Conversations at the elevator, a cocktail party, or the water cooler can do a great deal to boost your career - if you know how to approach them correctly. We'll give you tips on how to increase your comfort in preparing for the spontaneous moment.

Bestselling author Harvey Mackay reveals his techniques for the most essential tool in business--networking, the indispensable art of building contacts. Now in paperback, Dig Your Well Before You're Thirsty is Harvey Mackay's last word on how to get what you want from the world through...

The Theory of Constraints (TOC) has been successfully applied in almost every area of human endeavor. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremost a philosopher. He is a thinker who provokes others to do the same. Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective. In his latest book, The Choice, Goldratt once again presents his thought provoking approach.

In Dr. Diane Hamilton’s provocative new book, she uncovers what could foreseeably be the next movement to enhance human performance, a critical and direct link to improving motivation and communication-based issues that challenge organizations. Drawing on decades of research and incorporating interviews from some of the top leaders of our time, Hamilton examines the factors that influence curiosity including fear, assumptions, technology, and environment (FATE). Her ground-breaking research provides an action plan to transform individuals and organizations.