Management Communication Skills

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Almost everything we want in life involves other people. Whether you want a better social life, a promotion at work, or a good romantic relationship, it all depends on the way you communicate. Lack of communication skills is exactly what ruins most peoples’ lives. Luckily, "communicating" is not only simple and straightforward but also easy to master, even if you’re shy, introverted or have social anxiety. This book will guide you on how you can quickly move through conversations, and express yourself in a manner that is conducive to relationship-building and productivity.

Do you want to improve your relationships and productivity, all by simply changing your listening habits? You already understand the importance of quality communication. But good communication is built not on speaking but on listening. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you’ll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness.

Have you heard that communication is one of the keys to a happy relationship? But do you know how? We've compiled some helpful information in this book to help you make a positive impact on your relationship. Communication is one of the most important ways to foster and strengthen your relationship. Communication is not about the conversation, but rather about how you communicate. The key to communicating in our ship is not talking, but rather communicating.

Discover the powerful way to transform your relationships with friends, loved ones, and even coworkers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment.

This guidebook is your best bet for guiding you through the entire process of improving your social skills.

It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.

Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation—the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner. Think a win-win solution is the best way to make the deal? Think again...

If you do a quick online search of toxic or narcissistic persons, the overwhelming advice you’ll find is to cut these people out of your life. But that’s easier said than done, especially if these people are family, colleagues, or other people with whom we live or work closely. We’ve all been around those people who can leave us feeling drained or a bit "off" after an encounter with them.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.

In Never Eat Alone, Ferrazzi lays out the specific steps - and inner mindset - he uses to reach out to connect with the thousands of colleagues, friends, and associates on his contacts list, people he has helped and who have helped him. And in the time since Never Eat Alone was published in 2005, the rise of social media and new, collaborative management styles have only made Ferrazzi’s advice more essential for anyone hoping to get ahead in business.

The legendary New York Times bestselling tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that...

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

Are you tired of failing? Do you feel stuck? Are you struggling to find inspiration and new ideas? Do you have projects you believe in but that you keep postponing? Mind mapping is a tool for thinking and learning that improves memory, concentration, communication, organization, creativity, and time management. By listening to this audiobook you will discover the best methods to learn how to manage your mind and build your personal mental models.

In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.

Do you wish you could decode people? Do you want a formula for charisma? Do you want to know exactly what to say to your boss, your date or your networking partner? You need to know how people work. As a human behavior investigator, Vanessa Van Edwards studies the hidden forces that drive...

Are you getting overwhelmed due to procrastination and finding it difficult to engage in activities that excites you? Then, you are at the right place. I'm sure that after listening to and following this book, you will become the most productive and organized person you know. Implementation of exact time management skills and leadership qualities will help you get more organized and increase productivity.

Improved communication will enable you to demonstrate your value to others and defend your arguments, but also feel more secure in any scenario. The knowledge throughout this book will offer you the abilities you'll need to be assertive and in command. You'll discover how to enhance your connections, advance your profession, and gain the trust of all colleagues, relatives, spouses, employees, and even your employer with this knowledge.

This game-changing book, How to Untie a Balloon, was written by former hostage negotiator and founder of Conflictish®, Ryan Dunlap. He guides listeners into the messy world of human interaction and behavior. Listeners will gain practical tips to navigate some of the problematic behaviors they experience with others that contribute to conflict.

CIOs need to be able to communicate their thoughts with the rest of their department and the company in order to maintain credibility as a thought-leader. Effective communication is a set of skills that every CIO needs to develop. Learn how in this comprehensive guide.