Work Communication Skills

Tired of swimming with the sharks? Fed up with that big ape down the hall? Real animals can teach us better ways to thrive in the workplace jungle. You’re ambitious and want to get ahead, but what’s the best way to do it? Become the biggest, baddest predator? The proverbial 800-pound gorilla?...

We need to keep in mind the fact that we are never creating a generic speech. Instead, we're creating a specific speech for a specific audience. What this means is that we need to customize our speech to our audience. Our ultimate goal is to be able to create a speech that is so good that we are able to cast a spell over our audience.

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.

Have you sent emails you regret? If so, it probably falls into one of the 7 Deadly Sins of Emailing. Learn the art of sending (and not sending) emails, letters, and faxes in only 75 minutes of conversation and instruction.

Every interaction is a connection point with other people, and enhancing your ability to create rapport is the key to leveraging these connections and building powerful relationships. Learning to negotiate the levels of rapport creates dynamic and satisfying interactions that will not only increase your income and grow your career but will also build deeper and more satisfying personal relationships.

How do you hire and train sales people, and how do you use them effectively? In only 60 minutes of conversation and instruction, learn the answer to this question from the author of The Entrepreneur's Guide. He helped bring American Power Conversion (Nasdaq: APCC) public in 1988, a company that recently sold for $6.1 Billion.

Sarcasm is so deliciously tempting, especially when there are so many possible things to skewer at work! Sarcasm is a higher-level intelligence function - you've got to be bright to do it well. However, there can be a huge perceptual cost to you for indulging in this behavior. We'll describe the price and suggest alternatives for using your intelligence that won't harm the way you're perceived.

There are times when anger and pride create tremendous issues in communication and productivity. Our pride can keep us from asking for the help we need at the time we need it most. Anger can not only linger for years but can inflict stress on the people around you. We'll help you look at forgiveness in a whole new way, allowing you to move on with your life at work.

Many people are asked to coach others at work, but they're rarely given adequate training in how to do so. In order to coach someone with credibility and authenticity, there are three key concepts about yourself to consider. We are professional coaches with 20-plus years of experience with our thousands of clients. We'll share what the concepts are and how to implement them.

Doesn't it seem as though some people are just impossible to work with at times? If you've ever felt this way, you may be stuck in a cycle of mistrust. When trust breaks down, it's ugly. Rebuilding trust when it has broken down is aided by looking at the cycles of trust, but it also needs some other realizations and applications to make it really work. It's not quick or easy to rebuild broken bridges, but it can be done. We'll help you identify the ways to break out of this spin cycle and start to rebuild.

This book is about coping with the crazy people at work. It is a serious book with funny stories. The book has 10 rules of survival. Rule # 1 Crazy People Make You Crazy is the foundation of all of them. The rules allow you to identify and then avoid crazy people and crazy situations. This is not a get rich or get sex or self-help book. This is about getting your life focused on what is truly important.

What do you do when you run out of words to say? Have you ever thought about speaking to your problem and not about it? This book explores basic strategies, words, and moments we take for granted when we could be speaking to our problems.

Humans are social creatures; we share. Verbal communication played a significant role in all your biggest life achievements. The sexiest guy or girl you've dated. The most money you ever made. The happiest you've ever been. Didn't all of these come, in whole or in part, from some amount of conversation? Who are your best friends? Your closest relatives? And how did they become so close and important to you? From conversation!

Top Tips for Deatling with Anger provides a broad overview of the many facets of anger by combining commentary, quotes, and illustrations. It concludes with a section on tips and techniques for dealing with your own anger and a questionnaire to help you decide what to do. It covers these main topics: the pervasiveness and destructiveness of anger; controlling anger and making choices; letting go, expressing your anger, and forgiveness; and promoting change.

Are you making full use of your powerful eyes? Eye contact could be your most powerful weapon to seduce, attract, and demand respect. If only you could achieve more with just your eyes. Imagine the confidence and attractiveness that you would have with just your eyes. This book will show you exactly, step by step, how you can attain powerful eye contacts even if do not believe that it is possible.

Have you been manipulated before? After all those hours, days, weeks, months…. Even years—they went by undetected. The thing is… there are narcissistic people everywhere now and it is our responsibility to detect them early on. Never fall for the same old lies again. In this book, we will cover the secrets of what makes a narcissistic person tick. There is a method to it all—proven by science.

The Animal Experience was inspired by the "Animal Cards" that were originally created for the Animal Insights book, which features a unique way to get insights about yourself and what you can gain from the qualities of that animal.

Crucial conversations usually come at inconvenient times. This makes it even more important to recognize that these conversations are in fact crucial moments, and to be prepared to respond promptly according to your personal objectives and goals. You should also prioritize your needs, so you can start to deal with the content of these conversations. Finally, you need to learn how to best perform and execute the tasks required.

Do you struggle to stay confident? Does it make you feel unimportant, uncomfortable and self-conscious? Or do you just want to feel confident and shine out amongst the crowd? Then Confidence Training is the right book for you. Confidence Training has the detailed, non-fluff instructions to lead you to having more confidence.

Have you ever wondered what Instagram is? Why do people use Instagram? How Instagram can benefit you and how you can use this powerful app effectively? Whatever your reasons for wanting to learn how to use Instagram this book is for you!