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  • Exactly What to Say

  • The Magic Words for Influence and Impact
  • Written by: Phil M. Jones
  • Narrated by: Phil M. Jones
  • Length: 1 hr and 14 mins
  • 4.4 out of 5 stars (494 ratings)

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Exactly What to Say cover art

Exactly What to Say

Written by: Phil M. Jones
Narrated by: Phil M. Jones
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Publisher's Summary

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones

What listeners say about Exactly What to Say

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Straight to the point - no bs

Listen to it. Then listen to it again, one section at a time with a notebook. Make it your own and use it.

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9 people found this helpful

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    5 out of 5 stars

Great 20+ Magical words and phrases

thanks Phil for sharing your insights.

this book is an easy listen covering 20+ magic words and phrases that can be learned and applied in everyday life to help soften requests made to others.

great principles and easy enough that everyone can do it.

I recommend this book for those wanting to improve their communications skills and motivate people, get more sales, present opportunities or in everyday life communication.

#Audible1

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5 people found this helpful

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Wish it had been longer

I could have listened to Phil all day, such great wisdom and insight- awesome - from a fellow Brit

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4 people found this helpful

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    5 out of 5 stars

So Easy To Listen To

He is so easy to listen to and speaks with both truth and knowledge, gained from experience. I found it highly valuable.

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2 people found this helpful

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Great

Great audiobook, i will definitely recommend it, and will listen again and again, thank you .

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  • R H
  • 2020-07-03

Best bite sized advice!

Throughly enjoyed listening to this book. I recommend everyone listen or read this cause we can all benefit from knowing exactly what to say!

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Great content!

Another great book from Phil M Jones! Short but very synthesized and valuable for every sales professional.

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simply wonderful

yes! so good. simple easy words and phrases to apply to your negotiating language. book was easy to follow.

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Short and great

This is one of my favourite books of the year. Tells you exactly what you need with great examples. Easy to listen to.

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very good

excellent book, simple to listened to. I will listened to it many times. these are very good advices

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