Customer service in 2021 is garbage and these are the reasons why Lately, I've had some pretty bad customer service experiences; whether it's the drive-thru at my local fast food restaurant or when I try to contact my utility provider or even when I take my car in to get serviced by the mechanics at the auto shop around the corner, these experiences are increasingly leaving me with an unpleasant taste in my mouth. Check out FCFVA.com for more! Subscribe to FCFVA TALK Radio! Follow @fcfvaofficial on social!