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HBR Guide to Dealing with Conflict
- Narrated by: Liisa Ivary
- Length: 4 hrs and 51 mins
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While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.
How can you deal with conflict at work in a way that is both professional and productive - where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation.
The HBR Guide to Dealing with Conflict at Work will give you the advice you need to:
- Understand the most common sources of conflict
- Explore your options for addressing a disagreement
- Recognize whether you - and your counterpart - typically seek or avoid conflict
- Prepare for and engage in a difficult conversation
- Manage your and your counterpart's emotions
- Develop a resolution together
- Know when to walk away
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What listeners say about HBR Guide to Dealing with ConflictAverage Customer Ratings
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- Ash Mohamed
unlike the other books, No summary PDF Provided
No summary provided. I am an old school person, I have to buy the book to capture my notes. otherwise the contents are okay. Even if some of them are repeatable in other books (I consider it as sort of refreshing my memory).
Check before you buy.
1 person found this helpful
Full of advice
This audiobook is absolutely full of good, actionable advice. No fluff or trying to sell on why you need the book. It just jumps right in to realistic work conflicts and advice on how to solve them and inclues example scenarios.