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Power Phone Scripts

500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales
Written by: Mike Brooks
Narrated by: Stephen McLaughlin
Length: 8 hrs and 44 mins
4.5 out of 5 stars (10 ratings)

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Publisher's Summary

Start closing sales like top producers!

Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with "I wouldn't be interested"? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass?

If you're in sales, then the question isn't "Have you ever felt this way?" but rather "How often do you feel this way?"

Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs? If so, Power Phone Scripts was written for you! Unlike other books on sales that tell you what you should do (like build value - hard to do when the prospect is hanging up on you!), Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation.

You'll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren't, who else in their company or another department might be.

Power Phone Scripts is the sales manual you've been looking for: over 500 proven, current, and non-salesy phrases, rebuttals, questions, and conversation openers that will instantly make you sound more confident - just like the top producing sales pros do right now. Gone will be your call reluctance; gone will be your fear of calling prospects back for presentations and demos; gone will be the fear of asking for the sale at the end of your pitch! This practical guide is filled with effective scripts for prospecting, emailing, voice mails, closes, and tons of rebuttals to recurring objections you get like:

  • "It costs too much"
  • "We already have a vendor for that"
  • "I'm going to need to think about it"
  • "I need to talk to the boss or committee"
  • And so many others

More than just phone scripts, this book provides practical, comprehensive guidance that every inside sales rep needs. Conquer concerns, provide answers, motivate action, and be the conduit between your prospect's problems and your solution. Actionable, fun, and designed to work within the current sales environment, this invaluable guide is your ticket to the top of the leader board. With Power Phone Scripts, you will never be at a loss of what to say to a prospect or client.

If you're ready to join the big league, Power Phone Scripts is the playbook you need to win at inside sales.

©2017 Mike Brooks (P)2017 Audible, Inc.

What listeners say about Power Phone Scripts

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    5 out of 5 stars

Excellent Sales Book - get a print copy as well

I purchased the book in 2017 and loved it right away. Then in 2018 I bought the Audible version so I could listen to the material as I drive my car to and from sales meetings. Every once and a while procrastination or frustration with my prospecting process kicks in. This audio helps me regroup and gets me going again. Also each time I listen to the material a new idea that I can implement comes forward. Right now I am working on a Touch Point Plan, chapter 6. A week ago, I wanted help with handling the objection - "already have a supplier" in chapter 8. Sometimes I purchase an audible or kindle version of book before investing in a print copy. This was the reverse. I loved the book and then invested in the audible to reinforce my learning. Overall, excellent material if you are an inside or outside sales person.

5 people found this helpful

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A must read for Cold Calling!

What an informative book. It gave me confidence to cold call as I felt more prepared to handle the initial resistance that one might get from a prospect. I learned that I wasn’t even qualifying the prospect to make sure they were the decision makers smh. The book teaches many ways to handle common resistance / objections. I was surprised to learn that I was doing it wrong this entire time. Thanks to this book, I now have the best response for each objection and am more successful in starting a dialogue with prospects.

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The best investment you'll make

This book is phenomenal! Don't look anywhere else. He goes through so muhc valueable information that will get you where you want to go. Take your time, and follow his advice and you'll be a brand new sales person in no time!

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  • Amazon Customer
  • 2018-05-01

too much fluff, too much introduction, too slow

maybe okay for beginners or people who have not read many books - I would like to get my money back

12 people found this helpful

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  • Matthew H.
  • 2017-10-20

Too much fluff

Be prepared to sit through a lot of fluff in the beginning. I almost didn't make it to the real content.

19 people found this helpful

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  • Scott
  • 2018-11-08

EXCELLENT place to start

Starts slow but then picks up momentum into a basic yet solid foundation with actionable steps. If, like me, you have a product but no idea how to sell it ... start here. Copy the word for word scripts, adapt them to your situation, and get on the phones! Find out what works well and then train a couple others using what you’ve learned so you can get to running your business! If you are just starting in sales ... check this out and then pick up his other book ... he talks about how. Then both “Fanatical Prospecting” and “Sales EQ” both by Jeb Blount Build your sales book library one book at a time. Don’t buy another book until you get what you can get as much out of each one as you can. Above all, take action!

4 people found this helpful

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  • zortman
  • 2018-10-04

Terrible book.

The author of this book gives you some gold suggestions like come prepared and listen to yourself to get better. Great points Mike and Stephen but this book is titled power phone scripts. The authors totally lost me when they suggested beginning your pitch requires rapport building through questions like "How is the weather?" How is the weather does not build rapport it is a disingenuous question that angers me to hear because it is a waste of everyone's time and makes a sales rep less likeable because is shows prospects that the rep really doesnt have anything worth talking about or you wouldn't waste time with meaningless questions. I will qualify my rant a little if you know the prospect likes to ski or you sell outdoor/sports equipment or a natural disaster is heading your prospects way asking about the weather doesn't help the rep build anything more than a do not call list. I never got to a script because I hung up before the authors could give one. If you cant hook me on a book I paid money for in 3 chapters your scripts are weak not powerful. Dont waste your time with this book.

16 people found this helpful

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  • Kristi
  • 2020-03-17

The Narrator was terrible

Sorry Stephen McLaughlin, you should not be narrating this type of book. It was hard to listen on my drive home because your voice isn't suited for a sales script book. You should be narrating adventure books or romance novels.

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  • CHEBBI Marwen
  • 2019-11-05

Hard to follow by audio

I will have to buy the book or listen to it again and make pauses to be able to learn Mike Brook’s lines. Not very suitable for audio version but the content is really helpful

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  • Didier
  • 2019-08-11

Always something to learn.

Not the best book on sales. I did found few interesting tips that worth the money spend. However, I haven’t finished to listen to it yet. I am keeping the rest for when I’ll have nothing left to read!

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  • Amanda C
  • 2020-06-25

Exactly what I teach my sales team not to be

This guy is teaching 1980’s sales that will get you nothing more than an angry prospect and a reputation of being used car sales people. The idea of asking the prospect to buy over and over again using manipulation techniques and “tie-downs” doesn’t work in 2020. If you want to sell used cars on a buy here lot with a checkered jacket this book is for you.

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  • Anonymous User
  • 2020-05-20

Power phone scripts

Elite book I will make tons of money from this I can’t wait systematic selling works every time sales you have to under that we’re actors

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  • Marvin Rivera
  • 2020-04-01

It works!!

Great book! Instant results. Started off skeptical but that quickly changed when the more I used the scripts the I would close. Great information whether you’re new to sales or have been in sales for many years.

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  • Anonymous User
  • 2018-09-02

Great

Great to take your sales skills to the next level in a couple of weeks.