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The Josh Bersin Company

The Josh Bersin Company

Written by: Josh Bersin
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About this listen

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.© 2025 JOSH BERSIN Economics Entrepreneurship Management & Leadership Small Business & Entrepreneurship
Episodes
  • The Art, Science, And Magic Of Recruiting In The World of AI
    Dec 11 2025

    Talent Acquisition is perhaps the most important but also complex part of business. In this podcast I explain the intricate details of this $750 billion market, which is now being transformed by AI.

    As you’ll hear, recruitment is far more nuanced than you may think, so “experts” in HR can do some pretty amazing things. I hope this podcast helps you see the entire landscape and also understand where and why AI can have such an impact.

    Many tech companies have tried and failed to transform the market (Google Jobs failed, Facebook Jobs failed), yet some thrive and deliver tremendous value. As you listen to this podcast I hope you get a better sense of where this market is going and I encourage you to get Galileo and ask Galileo to explain the vendor market in detail (it is updated almost daily).

    As always I welcome your feedback and if you have an amazing or interesting story to share, please reach out to us.

    Like this podcast? Rate us on Spotify or Apple or YouTube.

    Additional Information

    The Talent Acquisition Revolution: How AI is Transforming Recruiting (research)

    AI-First TA Transformation: Join the Revolution! (certificate course)

    Talent Acquisition Factbook (Benchmark your TA team).

    Chapters
    • (00:00:00) - The Process of Hiring and Talent Acquisition
    • (00:07:42) - The 3 Step Process on Hiring Process
    • (00:12:49) - Interviewing the Right People
    • (00:22:23) - One more message about talent acquisition
    • (00:26:18) - A message for recruiters and talent acquisition professionals
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    28 mins
  • Kmart Australia’s Chief People Officer Tristram Gray Uses AI Assessment To Hire At Scale
    Dec 9 2025

    Tristram Gray, Chief People and Corporate Affairs Officer at Kmart Group in Australia, explains how the retail giant is revolutionizing high-volume hiring with AI. Managing 55,000 employees across 450 stores, Kmart recruits 12,000 people annually while processing hundreds of thousands of applications.

    Tristram shares how the company uses Sapia.ai to create a mobile-first, simulation-based AI assessment process that evaluates candidates on culture, values, and behaviors rather than traditional resumes, previous experience, or technical skills.

    The results are remarkable: 73% reduction in time-to-hire (from 44 days to 11 days), 2.5 times longer retention, enhanced diversity, significant cost savings, and 9 out of 10 candidate satisfaction – which translates to a better brand and customer perception of the retail company.

    Tristram discusses the importance of providing personalized feedback to every candidate, the transformation of recruiter roles from reactive hiring to proactive talent planning, the need for change agility with operations and HR, and his philosophy that AI, when used ethically and responsibly, can create deeply human impact. This conversation offers powerful insights for anyone navigating the introduction of AI in HR.

    Additional Information

    Powering the Frontline Workforce: How Frontline-First Companies Thrive

    The Talent Acquisition Revolution: How AI is Transforming Recruiting

    New Galileo Certificate Program: Elevating Talent Acquisition with AI

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    22 mins
  • Arrogance vs. Humility In Business
    Dec 6 2025

    Today I discuss the leadership theme of Arrogance vs. Humility. It’s a big topic and covers many parts of a company’s cycle of growth and variations in styles of leadership. Without judgement, I wanted to discuss the topic in this era of massive AI investment, huge bets on the future, and many ongoing layoffs. There are good reasons for arrogance and it also has its problems, so I decided to share my thoughts.

    I also discuss our upcoming 2026 Imperatives research coming in January and give you some insights on the new features in Galileo to help transform the way we assess, coach, and develop our leaders. (And we’re all leaders now.)

    Additional Information

    Palantir CEO Alex Karp Interview w/NYT Andrew Sorkin

    Anthropic CEO Dario Amodei Interview w/NYT Andrew Sorkin

    Gavin Newsom California Governor Interview w/NYT Andrew Sorkin

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    28 mins
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