Showing titles in Business Communication

Difficult questions can be thrown at you from your first job interview through to challenges you get when you've made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident "win-win-win" mind-set for questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers.

"Introverts can't thrive in business communication" — wrong! The Introvert's Guide to Successful Business Conversations proves that introverts can succeed in the corporate world without pretending to be extroverts. This book will transform your career, even if you've always been the quietest voice in the room.

The pace of change has picked up and will continue to do so. The future is requiring us to get ourselves and others engaged in change rapidly. In Spark Action, internationally acclaimed speaker, entrepreneur, and advisor Gregg Brown unlocks why people aren’t motivated to act on our ideas and shares insights and strategies to spark positive change in our organizations and communities. With a thirty-year career that spans the health-care, education, non-profit, and private sectors, Gregg has learned what makes people tick and how to help them take action, often in difficult circumstances.

How powerful are your networking skills? In this era of super-communications, "making it" means making connections, and putting those connections to work.

Now Susan RoAne, best-selling author of How to Work a Room, offers her surefire methods for developing your networking techniques and resources and turning your networks into a ladder for success.

Two years ago, Dr. Ella F. Washington, organizational psychologist, Founder and CEO of DEI strategy consulting firm Ellavate Solutions, and Professor of Practice at Georgetown University’s McDonough School of Business, shared her vision for a fairer, healthier, more productive “workplace utopia” with business leaders looking to make positive change in The Necessary Journey: Making Real Progress on Equity and Inclusion. The book was a hit with the C-Suite, but left workers asking, What about me?

This insightful book demonstrates how to become a stronger, more confident leader -- one who can use communication to build alignment, enthusiasm, and productivity. In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives...

Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.

Listening to this Millenium audio version of this RGH international bestseller, you can discover how to persuade people to do what you think and what you want but have them think it was their idea. Learn how to generate so may foolproof ideas, solutions to problems and Eurekas! that will need to carry around pen and paper to capture them all. You can start creating wealth without capital. This works. This is foolproof.

☆話し方に才能はいらない。必要なのは「戦略」だ。☆ビジネスパーソンが殺到する“話し方のジム”創業代表、初の著書！☆「行列のできる相談所」「PIVOT」「東洋経済」「Forbes」に著者出演で話題！

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

Today, firms have many language-based decisions to make-- from the brand name to the language of their annual reports to what they should or shouldn't say on social media. Moreover, consumers leave a goldmine of information via their words expressing their likes, dislikes, perceptions and...

１８７万人が熱中する、日本一の大喜利出題者　初の著書！誰でも＂大喜利脳＂になれる、史上初の『思考の書』が爆誕。たった１行のフレーズで、日本中の注目を浴びたくはないか？

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity.

A look at how relationships can drive successful negotiation, from an award-winning faculty member at the Wharton School of Business. Contrary to conventional wisdom about what makes a good negotiator - namely, being aggressive and unemotional - in Bring Yourself, Taheripour offers a radically...

Unlock the true potential of your professional network with this comprehensive guide tailored for business professionals looking to elevate their networking game. In this book, you'll discover how to identify and cultivate high-value connections that can significantly enhance your career or business. Through the innovative Connection Expansion Exercise™, you'll broaden your perspective on networking, moving beyond traditional one-on-one strategies to a powerful many-to-many relationship-building approach.

In The Ripple, you'll discover how intentional communication, authentic connection, and consistent action can transform your relationships, your business, and your mindset—one ripple at a time. Told through the inspiring journey of Claire, a small business owner struggling to grow her candle company, The Ripple brings personal development to life in a relatable and powerful way. As Claire learns and applies the Connection Code, she not only transforms her business but also uncovers a deeper understanding of herself, her purpose, and her ability to create lasting impact.

Networking Mastery gives you practical, confidence-building tools to make real connections without feeling fake or overwhelmed. Discover how to network in a way that’s authentic, effective, and aligned with your personal style—whether you're an introvert, a rising professional, or looking to grow your business. Includes actionable tips, mindset shifts, and worksheets to help you turn casual conversations into meaningful opportunities.

What patterns do you choose to let your brilliance shine? So many leadership books claim to have the recipe to success, if you just follow the prescribed system. What these approaches fail to recognize, however, is that great responsibility doesn’t conform to a cookie-cutter model. Rather, the best leaders in today’s complex world take a customized approach by exploring and then leaning into their own values. They recognize their brilliance while also constantly learn and grow and are open to feedback and willing to change.

Comunicação é uma competência cada vez mais valorizada. As reações obtidas por nossas falas determinam o alcance dos objetivos, a realização das metas, as maiores ou menores oportunidades pessoais e profissionais. Mas como alcançar uma comunicação competente? Como conseguir que o interlocutor receba a mensagem que queremos passar? A fonoaudióloga Leny Kyrillos e o jornalista Carlos Alberto Sardenberg mostram os caminhos–e as armadilhas–para chegarmos lá.

Discover how my interviewing journey evolved from being a recent college graduate to becoming a seasoned career professional with My Interview Secrets. If you desire to enhance your professional interviewing skills and thrive in your career, look no further. In this book, learn how adequately preparing for the interview and formulating a well-defined strategy will enable you to position yourself effectively in the constantly changing and unpredictable job market of the 21st century.