Showing results by author "Daniel Lafreniere" in All Categories
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Delivering Fantastic Customer Experience
- How to Turn Customer Satisfaction into Customer Relationships
- Written by: Daniel Lafrenière
- Narrated by: Christopher Ragland
- Length: 2 hrs and 8 mins
- Unabridged
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Overall
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Performance
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Story
If you don’t offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today’s hypercompetitive environment, companies can no longer be just B2C or B2B. They must become B2Me—more personal, more relevant.
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Delivering Fantastic Customer Experience
- How to Turn Customer Satisfaction into Customer Relationships
- Narrated by: Christopher Ragland
- Length: 2 hrs and 8 mins
- Release date: 2022-06-07
- Language: English
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