Showing results by author "Kerry Bodine" in All Categories
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Outside In
- The Power of Putting Customers at the Center of Your Business
- Written by: Harley Manning, Kerry Bodine
- Narrated by: Mel Foster
- Length: 7 hrs and 35 mins
- Unabridged
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Overall4 out of 5 stars 2
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Performance4 out of 5 stars 2
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Story4 out of 5 stars 2
The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.
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Outside In
- The Power of Putting Customers at the Center of Your Business
- Narrated by: Mel Foster
- Length: 7 hrs and 35 mins
- Release date: 2012-08-28
- Language: English
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Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
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