Listen free for 30 days
-
The Surprise Restaurant Manager
- Narrated by: Fabio Viviani, Ken McGarrie
- Length: 5 hrs and 25 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wish list failed.
Follow podcast failed
Unfollow podcast failed
Buy Now for $25.00
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
You may also enjoy...
-
Restaurant Success by the Numbers, Second Edition
- A Money-Guy's Guide to Opening the Next New Hot Spot
- Written by: Roger Fields
- Narrated by: Jonathan Yen
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
A one-stop start-up guide from an accountant-turned-restaurateur. Ninety percent of all restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! A man of many hats - money-guy, restaurant owner, and restaurant consultant - Roger Fields shows how a restaurant can survive its first year and keep diners coming back for years. Featuring real-life start-up stories (including many of the author's own), this comprehensive how-to walks listeners through the logistics of opening a restaurant: concept, location, menu, staff, and, most important, profit.
-
-
fantastically helpful and insightful
- By Kindle customer on 2021-01-06
Written by: Roger Fields
-
Setting the Table
- The Transforming Power of Hospitality in Business
- Written by: Danny Meyer
- Narrated by: Danny Meyer
- Length: 5 hrs and 33 mins
- Abridged
-
Overall
-
Performance
-
Story
Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
-
-
the author is a kind soulful entrepreneur, but this story is out of touch with the majority.
- By Colleen Risbey on 2024-05-28
Written by: Danny Meyer
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Written by: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
Absolutely phenomenal. One of my new favourites.
- By E.K on 2024-04-19
Written by: Will Guidara
-
Restaurant & Bar Marketing
- The No Bulls#it Guide to Improving Guest Counts
- Written by: Erik Shellenberger
- Narrated by: Erik Shellenberger
- Length: 1 hr and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
A real, raw, and relevant look at the reality of marketing your bar or restaurant in today’s noisy online world. Learn why social media marketing has lost its effectiveness over the years and how content marketing can give you a simple, much-needed edge.
-
-
love the story line and down to earth approac
- By Christopher Murray on 2021-01-16
Written by: Erik Shellenberger
-
How to Rock Restaurant Management
- 5 Ingredients to Leading a Successful Team
- Written by: Katelyn Silva
- Narrated by: Megan Hudgins
- Length: 1 hr and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this straightforward and tips-filled audiobook, Katelyn Silva presents her approach and strategies for not only building a team, but leading them effectively to have smoother shifts, happier guests and team members, and, ultimately, more money. How to Rock Restaurant Management will equip you with all the tools you need to build a team of all-stars that become your secret weapon to success in your management career.
Written by: Katelyn Silva
-
The New Restaurant Manager
- How to Get Ahead, Avoid Rookie Mistakes, and Still Have a Life
- Written by: John Self
- Narrated by: John Self
- Length: 5 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
The New Restaurant Manager is for new managers who want to avoid the mistakes that most beginning managers make. This refreshing how-to guide is written in a practical, down-to-earth style, like having coffee with your mentor.
Written by: John Self
-
Restaurant Success by the Numbers, Second Edition
- A Money-Guy's Guide to Opening the Next New Hot Spot
- Written by: Roger Fields
- Narrated by: Jonathan Yen
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
A one-stop start-up guide from an accountant-turned-restaurateur. Ninety percent of all restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! A man of many hats - money-guy, restaurant owner, and restaurant consultant - Roger Fields shows how a restaurant can survive its first year and keep diners coming back for years. Featuring real-life start-up stories (including many of the author's own), this comprehensive how-to walks listeners through the logistics of opening a restaurant: concept, location, menu, staff, and, most important, profit.
-
-
fantastically helpful and insightful
- By Kindle customer on 2021-01-06
Written by: Roger Fields
-
Setting the Table
- The Transforming Power of Hospitality in Business
- Written by: Danny Meyer
- Narrated by: Danny Meyer
- Length: 5 hrs and 33 mins
- Abridged
-
Overall
-
Performance
-
Story
Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
-
-
the author is a kind soulful entrepreneur, but this story is out of touch with the majority.
- By Colleen Risbey on 2024-05-28
Written by: Danny Meyer
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Written by: Will Guidara
- Narrated by: Will Guidara
- Length: 8 hrs and 37 mins
- Unabridged
-
Overall
-
Performance
-
Story
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
Absolutely phenomenal. One of my new favourites.
- By E.K on 2024-04-19
Written by: Will Guidara
-
Restaurant & Bar Marketing
- The No Bulls#it Guide to Improving Guest Counts
- Written by: Erik Shellenberger
- Narrated by: Erik Shellenberger
- Length: 1 hr and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
A real, raw, and relevant look at the reality of marketing your bar or restaurant in today’s noisy online world. Learn why social media marketing has lost its effectiveness over the years and how content marketing can give you a simple, much-needed edge.
-
-
love the story line and down to earth approac
- By Christopher Murray on 2021-01-16
Written by: Erik Shellenberger
-
How to Rock Restaurant Management
- 5 Ingredients to Leading a Successful Team
- Written by: Katelyn Silva
- Narrated by: Megan Hudgins
- Length: 1 hr and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
In this straightforward and tips-filled audiobook, Katelyn Silva presents her approach and strategies for not only building a team, but leading them effectively to have smoother shifts, happier guests and team members, and, ultimately, more money. How to Rock Restaurant Management will equip you with all the tools you need to build a team of all-stars that become your secret weapon to success in your management career.
Written by: Katelyn Silva
-
The New Restaurant Manager
- How to Get Ahead, Avoid Rookie Mistakes, and Still Have a Life
- Written by: John Self
- Narrated by: John Self
- Length: 5 hrs and 42 mins
- Unabridged
-
Overall
-
Performance
-
Story
The New Restaurant Manager is for new managers who want to avoid the mistakes that most beginning managers make. This refreshing how-to guide is written in a practical, down-to-earth style, like having coffee with your mentor.
Written by: John Self
Publisher's Summary
Surprise - you’re in charge now! Steady money and new opportunities awaited as you moved up from server or bartender to front-of-house manager. But too often, restaurant management find themselves leading with minimal training, a ton of responsibilities, and no clue how to improve. You’ve run the Friday night rush, you’ve juggled expectations of staff and guests - but have you figured out how to improve while keeping the restaurant profitable?
In The Surprise Restaurant Manager, learn from Ken McGarrie, a restaurant operator who has helped launched dozens of successful restaurants, as he gives you the tools to master the unexpected challenges managers face every day. Get help on the fly with real-life examples, straightforward strategies, and expert insight to better leadership. This is your guide to restaurant industry success beyond basic food knowledge and inventory counts.
You’ll learn:
- How to locate quality candidates and interview effectively, including eight signs you shouldn’t extend an offer - from subtle clues to outright red flags.
- Tips on ways to support your staff during challenging situations and how to use genuine suggestions to develop more effective hospitality skills.
- Common communication mistakes that guarantee FOH turnover and increase work stress - and how to avoid them.
- Proven steps to upgrade your table touch and salvage every negative guest experience, including guaranteed methods to improve your restaurant’s online reviews.
- How to embrace blunt criticism, work effectively with strong personalities, and avoid professional burnout.
Success as a restaurant manager is a constant quest to level up your game and your team - without sacrificing your sanity along the way. Get The Surprise Restaurant Manager now for the advice you needed - before you got the keys!
What the critics say
"The ideal DIY instruction guide and manual for anyone having to assume the duties of a restaurant manager with little or no previous experience, The Surprise Restaurant Manager is impressively comprehensive and exceptionally 'user friendly' in both organization and presentation." (Midwest Book Review)
Love Books? You'll Love Audible.
Transform your day
Replace endless scrolling with endless listening. Chores can be fun.
Listen everywhere
Download titles to listen offline, wherever you are in the world.
Carry your entire Library
Your stories go where you go. Audiobooks don’t weigh a thing.
Listen and learn
Discover stories that can change your mind, your well-being, and your life.
Reach your reading goals
You can’t turn pages while you drive—but you can press play.
Find your niche
WIth thousands of titles to explore, there’s something for everyone.
What listeners say about The Surprise Restaurant Manager
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- Jenna Hook
- 2022-03-28
Must listen for newbie managers
Really helpful and practical information. It's an easy listen with immediately actionable strategies /advice.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!