Annie Sharpe’s spark for life has fizzled out. Her kids are grown up, her restaurant is doing just fine on its own, and her 26-year marriage has come to an unceremonious end. Untethered for the first time in her adult life, she finds a winter guardian position in a historic seaside home and decides to leave her city life behind for a brand new beginning.

Elinor Noel—Nory for short—is quite content running her secondhand bookshop in London. Forever torn between her working-class upbringing and her classmates’ extravagant lifestyles at the posh private school she attended on scholarship, Nory has finally figured out how to keep both at equal distance. So when two of her oldest friends invite their whole gang to spend the time leading up to their wedding together at the castle near their old school, Nory must prepare herself for an emotionally complicated few days.

It’s the most wonderful time of the year...but not for Maelyn Jones. She’s living with her parents, hates her going-nowhere job, and has just made a romantic error of epic proportions. But perhaps worst of all, this is the last Christmas Mae will be at her favorite place in the world - the snowy Utah cabin where she and her family have spent every holiday since she was born, along with two other beloved families.

Laid off from her department store job, Carmen has perilously little cash and few options. The prospect of spending Christmas with her perfect sister Sofia, in Sofia’s perfect house with her perfect children and her perfectly ordered yuppie life, does not appeal. Frankly, Sofia doesn’t exactly want her prickly sister Carmen there, either. But Sofia has yet another baby on the way, a mother desperate to see her daughters get along, and a client who needs help revitalizing his shabby old bookshop. So Carmen moves in and takes the job.

Laurie is sure love at first sight doesn't exist anywhere but the movies. But then, through a misted-up bus window one snowy December day, she sees a man who she knows instantly is the one. Their eyes meet, there's a moment of pure magic...and then her bus drives away. Certain they're fated to find each other again, Laurie spends a year scanning every bus stop and cafe in London for him. But she doesn't find him, not when it matters anyway. Instead they "reunite" at a Christmas party, when her best friend, Sarah, giddily introduces her new boyfriend: the man from the bus.

When chef Charlie Goodwin gets hit on the head on the L.A. set of her reality baking show, she loses a lot more than consciousness; she also loses her ability to taste and smell—both critical to her success as show judge. Meanwhile, Charlie's identical twin, Cass, is frantically trying to hold her own life together back in their mountain hometown while running the family's bustling bakery and dealing with her ex, who won't get the memo that they're over. With days until Christmas, a desperate Charlie asks Cass to do something they haven't done since they were kids: switch places.

Molly and Andrew are just trying to get home to Ireland for the holidays when a freak snowstorm grounds their flight. As the snow falls over the city and over the heads of two friends who are sure they’re not meant to be together, the universe might just have a plan of its own.

Two weeks before Christmas and all through Manhattan, shop windows are decorated in red and green satin. I'm standing alone in front of the famous Vivant department store, when a charming man named Aiden asks my opinion of the décor. It's a tragedy in tinsel, I say, unable to lie. He asks for a better idea with a twinkle in his eye. Did I know he owned the place? No. He put me on the spot. Now I'm working for that man, trying to ignore that he's hot. But as a down on her luck girl with a difficult past, I know an opportunity when I see one—and I have to make it last.

Sasha has had it. She cannot bring herself to respond to another inane, “urgent” email or participate in the corporate employee joyfulness program. She hasn’t seen her friends in months. Sex? Seems like a lot of effort. Even cooking dinner takes far too much planning. Sasha has hit a wall. Armed with good intentions to drink kale smoothies, try yoga, and find peace, she heads to the seaside resort she loved as a child. But it’s the off season, the hotel is in a dilapidated shambles, and she has to share the beach with the only other occupant: a grumpy guy named Finn.

Every December, Josie posts a letter from her home in London to the parents she lost on Christmas night many years ago. Each year, she writes the same three words: Missing you, always. But this year, her annual trip to the postbox is knocked off course by a bicycle collision with a handsome stranger - a stranger who will change the course of Josie's life.