Listen free for 30 days

  • Working with Difficult People, Second Revised Edition

  • Handling the Ten Types of Problem People Without Losing Your Mind
  • Written by: Amy Cooper Hakim, Muriel Solomon
  • Narrated by: Karen Saltus
  • Length: 7 hrs and 55 mins
  • 2.0 out of 5 stars (2 ratings)

Try for $0.00
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.
Working with Difficult People, Second Revised Edition cover art

Working with Difficult People, Second Revised Edition

Written by: Amy Cooper Hakim, Muriel Solomon
Narrated by: Karen Saltus
Try for $0.00

$14.95 a month after 30 days. Cancel anytime.

Buy Now for $23.14

Buy Now for $23.14

Pay using card ending in
Switch payment method
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.

Publisher's Summary

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits - from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers - and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

©1990, 2002, 2016 Prentice Hall, Muriel Solomon, Amy Cooper Hakim (P)2017 Gildan Media LLC
Personal Success Workplace & Organizational Behaviour Communication & Social Skills
Show more Show less

Love Books? You'll Love Audible.

 Placeholder Image Alt Text

Transform your day

Replace endless scrolling with endless listening. Chores can be fun.

 Placeholder Image Alt Text

Listen everywhere

Download titles to listen offline, wherever you are in the world.

 Placeholder Image Alt Text

Carry your entire Library

Your stories go where you go. Audiobooks don’t weigh a thing.

 Placeholder Image Alt Text

Listen and learn

Discover stories that can change your mind, your well-being, and your life.

 Placeholder Image Alt Text

Reach your reading goals

You can’t turn pages while you drive—but you can press play.

 Placeholder Image Alt Text

Find your niche

WIth thousands of titles to explore, there’s something for everyone.

 Try for $0.00 $14.95 per month after 30 days. Cancel anytime.

What listeners say about Working with Difficult People, Second Revised Edition

Average Customer Ratings
Overall
  • 2 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    1
Performance
  • 2.5 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    1
Story
  • 2 out of 5 stars
  • 5 Stars
    0
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Stars
    1

Reviews - Please select the tabs below to change the source of reviews.

Audible.ca reviews

Amazon Reviews
Sort by:
Filter by:
  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars
Profile Image for Sean M.

Terrible

Terrible advice - it seems like nearly every piece of “knowledge” suggested is passive aggressive, judgmental, or simply cruel.

Report this

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!