SEASON: 6 EPISODE: 7

Episode Overview:

Welcome back to Becoming Preferred, the podcast where we equip you to lead with influence, not just authority. If you’re an entrepreneur or business professional whose growth is stalled by employee turnover, poor communication, or the sheer struggle of transitioning from a high-performing doer to an effective leader, then you're going to enjoy this episode.

Today, we are happy to welcome Courtney Ramsey, a renowned leadership development expert, speaker, and consultant who has spent two decades transforming companies.

Courtney's mission is simple: to stop the bleeding caused by low engagement and high turnover by giving leaders the concrete communication and people skills they desperately need. She doesn't just talk theory; she delivers tangible, behavioral shifts that save companies millions. Get ready to learn how to master the art of tough feedback, delegate strategically, and truly lead the team that's destined to become your dream team. Join me for my conversation with Courtney Ramsey.

Guest Bio:

Courtney Ramsey is a seasoned professional with over 20 years of experience in the Learning & Development and Human Resources fields. Courtney brings a wealth of knowledge to audiences with her experiential programs that have a real impact on business results and inspire change.

Over the years, she has successfully trained tens of thousands of associates in various areas such as leadership, business management, conflict resolution, communication skills, and operations helping companies like JCPenney, Toyota, Populus Financial Group, and Zales Corporation save millions of dollars.

Courtney is the author of the book, Share Your Genius: 35 Tips to Create Training That Transforms. In it, she provides trainers with the tools they need to create engaging and effective training sessions.

Resource Links:

• Website: https://courtneyramseyspeaks.com/
• Product Link: https://courtneyramseyspeaks.com/services/

Insight Gold Timestamps:

03:48  Professional development, helping people be better, that's what I love

05:50  No one's brave enough to have the tough conversation

10:32  I still think there's a pretty big bias out there in terms of promoting women up

12:21  There's really no defining line anymore of what is personal, what is work, it's so blended

13:47  You call this taking off the cape moment

15:57  Many leaders struggle to delegate because their fear of failure or inefficiency

18:17  That inverted pyramid approach to where the leader is essentially at the bottom...

19:58  You've got a popular TEDx talk called Why We Hit the Snooze on the Conversations that Matter

22:30  Is there a distance that leaders ought to maybe maintain and keep in order to be able to have that firewall

25:16  I call that setting your intention and saying your intention out loud

27:01  We do still see those people who don't quite get that things have changed in the last 20, 30 years

29:26  ChatGPT and the other AIs are pretty decent at being leadership coaches

30:37  So, every generation has its own learning style

32:30  You speak on the need to speak up and say it

33:47  Call the elephant out in the room

35:10 The one thing I would encourage people to start doing today to make a huge impact on your leadership is to stop avoiding...