What to Do With a Long Waitlist
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Long waitlists are incredibly common in pelvic rehab — and they’re only becoming more common as awareness of pelvic health grows.
But a long waitlist isn’t automatically a good thing… or a bad thing. It’s a decision point.
In this episode, we break down what it actually means to have a long waitlist and how to think about it strategically and tactically, whether you own a practice or work for someone else.
We discuss:
- Why waitlists longer than ~3 weeks lead to significant patient drop-off
- The three strategic paths when demand exceeds capacity:
- Providing gold-standard care to fewer people
- Seeing more people with lower intensity care
- Expanding capacity through hiring or program growth
- Why a waitlist alone is not a reason to hire
- How solopreneurs and small practices should think about waitlists differently
- Tactical best practices to:
- Improve fill rates
- Reduce cancellations
- Use your waitlist efficiently without burning out your team
If you’ve ever felt stressed, guilty, or stuck because your waitlist keeps growing — this episode will help you make intentional decisions instead of reactive ones.
About Us
Nicole and Jesse Cozean founded Pelvic PT Rising to provide clinical and business resources to physical therapists to change the way we treat pelvic health. PelvicSanity Physical Therapy (www.pelvicsanity.com) together in 2016. It grew quickly into one of the largest cash-based physical therapy practices in the country.
Through Pelvic PT Rising, Nicole has created clinical courses (www.pelvicptrising.com/clinical) to help pelvic health providers gain confidence in their skills and provide frameworks to get better patient outcomes. Together, Jesse and Nicole have helped 800+ pelvic practices start and grow through the Pelvic PT Rising Business Programs (www.pelvicptrising.com/business) to build a practice that works for them!
Get in Touch!
Learn more at www.pelvicptrising.com, follow Nicole @nicolecozeandpt (www.instagram.com/nicolecozeandpt) or reach out via email (nicole@pelvicsanity.com).
Check out our Clinical Courses, Business Resources and learn more about us at Pelvic PT Rising...Let's Continue to Rise!