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Coping With Difficult People In Business And In Life

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Coping With Difficult People In Business And In Life

Auteur(s): Robert Bramson
Narrateur(s): Robert Bramson
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À propos de cet audio

 Difficult doesn't mean impossible.

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:

  • Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam.
  • Master the step-by-step procedures that will neutralize any negative or hostile encounter.
  • Understand your own style of thinking and how it affects your ability to deal effectively with each type.

    Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible - and end "relation frustrations" for good!

    • ©1986 Robert M. Bramson, Ph.D (P)1986 Simon and Schuster Inc.     Communication et habilités sociales Développement personnel Gestion et leadership Psychologie Psychologie et santé mentale Relations Réussite Entreprise Gestion Carrière Direction
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