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Getting Past No

Negotiating in Difficult Situations

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Getting Past No

Auteur(s): William Ury
Narrateur(s): William Ury
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À propos de cet audio

 “Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies

“Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter

WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides’ needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!©1991 William Ury; (P)1991 Bantam Audio Publishing, Bantam Doubleday Dell Audio Publishing, A Division of Random House, Inc. Communication et habilités sociales Développement personnel Gestion et leadership Réussite

Ce que les critiques en disent

Praise for William Ury and Getting Past No

“William Ury is an acknowledged authority on negotiating in difficult situations, and this book leaves no doubt as to the reason.”—John Kenneth Galbraith

“As the world changes, negotiation is becoming the primary form of decision-making, and this is the best book on the subject. It’s worth its weight in gold.”—John Naisbitt and Patricia Aburdene, co-authors of Megatrends 2000
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Les plus pertinents
Good for work and personal life. Could have prevented a lot of problems if I’d known this information sooner.

Essential

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Very general information and uses examples that skim over the details of how to deal with a difficult person. He almost over simplifies things. It’s very short which is a positive but he doesn’t give you enough information to use his methods effectively.

Doesn’t really give enough details

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Even though the information in the book is valid, the information contained is nothing new

Thin on real content

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