Page de couverture de It’s All About CEX!

It’s All About CEX!

The Essential Guide to Customer and Employee Experience

 Aperçu

30 jours d'essai gratuit à Audible Standard

Essayez l’abonnement standard gratuitement
Choisissez 1 livre audio par mois dans notre collection contenant plus de 900 000 titres.
Écoutez les livres audio que vous avez sélectionnés tant que vous êtes membre.
Profitez d’un accès illimité à des balados incontournables.
L'abonnement Standard se renouvelle automatiquement au tarif de 8,99 $/mois + taxes applicables après 30 jours. Annulation possible à tout moment.

It’s All About CEX!

Auteur(s): Jason S. Bradshaw
Narrateur(s): Jason S. Bradshaw
Essayez l’abonnement standard gratuitement

8,99 $/mois après 30 jours. Annulable en tout temps

Acheter pour 15,22 $

Acheter pour 15,22 $

À propos de cet audio

Of all the things that can make or break your business, the most critical is experience.

Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don’t think this essential factor is important to their bottom line.

It’s All About CEX! breaks experience down into its core components - success, ease, and connection - and shows you how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this book will teach you how to:

  • Make everybody feel genuinely appreciated
  • Personalize your customer service
  • Discover your employees’ untapped potential
  • And more

You have the ability to improve people’s lives.

It’s All About CEX! reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.

©2018 Jason S. Bradshaw (P)2019 Jason S. Bradshaw Comportement organisationnel et travail Marketing et ventes Service à la clientèle Marketing Emploi Entreprise
Pas encore de commentaire