In Step Up and Lead, Frank Viscuso - author, speaker, and career deputy chief - shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this audiobook is considered a must-listen for anyone who is ready to step up and lead!

With his fifth edition, Chief John Norman offers lessons learned during his extensive and time-honored career. Chief Norman imparts wisdom and experience by offering advice informed by actual outcomes from the fireground. This guide continues to be invaluable for firefighters aspiring to the officer level and those seeking to promote safety and effectiveness in their organization and the communities they serve by improving their own skills.

He helped save people every day - but he had no idea how to save himself. Jason Sautel had it all. Confident in his abilities and trusted by his fellow firefighters, he was making a name for himself on the streets of Oakland, California. His adrenaline-fueled job even helped him forget the pain of his childhood - until the day he looked into the eyes of a jumper on the Bay Bridge and came face-to-face with a darkness he knew would take him down as well.

All rookies need someone to take them under their wing and guide them through the early years as a firefighter. Unfortunately, no one is, or ever was, assigned the role of mentor to new firefighters. This audiobook solves that problem and fills in the gaps of a firefighter's training and preparation for life in the firehouse.   

One of the fire service’s most well-known and respected leaders reveals principles and events that have shaped his career and leadership values that no “cookie-cutter” leadership or management book can provide. The real-world experiences and lessons that are vividly detailed in the audiobook provide a road map for any aspiring firefighter wishing to be promoted, a company or chief officer looking to go to the next level, or a fire chief who wishes to further develop their leadership skills.