Once upon a time, waiting for the mail was filled with warm anticipation. But the suicide of the local mailman has left the residents of this tiny Arizona town shell-shocked. Nothing this bad has ever happened here. And now, there's a new mail carrier in town, one who's delivering lethal letters stuffed with icy fear. Nothing - not even the most outstanding citizens or the most secret weaknesses - is safe from the sinister power of this malicious mailman....

Seven-year-old Wen and her parents, Eric and Andrew, are vacationing at a remote cabin on a quiet New Hampshire lake. Their closest neighbors are more than two miles in either direction along a rutted dirt road. One afternoon, as Wen catches grasshoppers in the front yard, a stranger unexpectedly appears in the driveway. Leonard is the largest man Wen has ever seen, but he is young, friendly, and he wins her over almost instantly. Leonard and Wen talk and play until Leonard abruptly apologizes and tells Wen, “None of what’s going to happen is your fault.”

Jason has a gift for writing—and his talent has its rewards. His first letter results in free meals at a fast-food chain. Another yields passes to an amusement park. As he goes through life, writing letters makes things go his way—opening doors to colleges, connecting him with the President— and Jason feels the might of his own power.

Opulent doesn't begin to describe the Arizona getaway where Lowell Thurman, his wife Rachel, and their three young sons have come for one glorious week. Everything at The Reata is perfect - although Rachel is a bit unnerved by the openly lustful gaze of one of the gardeners, something she doesn't mention to Lowell. Nor does he tell her about the frightening sensation he has in the pool of hands clutching at him, trying to pull him under.

After his divorce, Hunt Jackson decides to start over in Tucson, where an old buddy fixes him up with his wife's friend, Beth. The attraction is immediate, and they're married a few months later. But Hunt's happiness is marred by his bizarre encounter with an insurance agent whose insistence that Hunt increase his coverage sounds, incredibly, like a threat. The agent - tall, gaunt, oddly dressed in an old-fashioned suit and fedora - is himself a menacing figure.