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The Fine Print

How Big Companies Use 'Plain English' to Rob You Blind

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The Fine Print

Auteur(s): David Cay Johnston
Narrateur(s): Todd McLaren
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À propos de cet audio

David Cay Johnston has made a name for himself as the defender of the common man, calling out the rich and powerful for cheating the system at the expense of everyone else. Whether he's exposing unjust loopholes in the tax code that help the rich get richer or pointing out how powerful corporations pocket government subsidies at excessive taxpayer expense, Johnston is an eloquent town crier for justice and equality.

Now this best-selling author has turned his attention to the sneaky stipulations hidden in the fine print of just about every contract and government rule. Johnston has been known to whip out a utility bill - any utility bill - and explain line by line what all that mumbo jumbo actually means (and it doesn't mean anything good, unless you happen to be the utility company). Within all that jargon, disclosed in accordance with all requirements to you, the unsuspecting customer, lie the tools many companies use to rob you blind. Even worse is what's missing - all the contractually binding clauses that companies hide elsewhere, yet still enforce.

The Fine Print is essential listening for anyone who wants to wrest power back from devious corporations and end their longstanding consumer abuse.

©2011 David Cay Johnston (P)2012 Tantor
Communication et habilités sociales Comportement organisationnel et travail Droit Développement personnel Marketing et ventes Service à la clientèle Éthique des affaires Entreprise Gouvernement Fiscalité Capitalisme Socialisme Services bancaires Marketing
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