Total Quality Management
Customers and Products
Échec de l'ajout au panier.
Veuillez réessayer plus tard
Échec de l'ajout à la liste d'envies.
Veuillez réessayer plus tard
Échec de la suppression de la liste d’envies.
Veuillez réessayer plus tard
Échec du suivi du balado
Ne plus suivre le balado a échoué
1 mois d'essai gratuit à Audible Standard
8,99 $/mois à la fin de l’essai. Annulation à tout moment.
Total Quality Management
Narrateur(s):
Lloyd Bochner
Acheter pour 13,10 $
-
Narrateur(s):
-
Lloyd Bochner
-
Auteur(s):
-
Stephen George
More than ever, customer relations and engagement are key components of a company's success. Companies that are intent on tracking their customer's ever-changing requirements and improving their services know the best business management model begins with customer focus and ends with customer satisfaction.
Total Quality Management: Customers and Products explores how meeting customers' needs and complete satisfaction dictates a company's direction and actions. If you want to know how the most successful companies get the most from their quality initiatives, George and Weimerskirch lay out the best practices to put to work now.
©1997 Stephen George (P)1997 Phoenix Books, Inc.
Pas encore de commentaire