In this episode of the CARE Principles Podcast, Professor Henry Robben (Marketing Strategy, Nyenrode University) shares the sabbatical insight that flipped his outlook—from seeing obstacles to spotting opportunities, even in a grim world.

We dig into purpose-driven leadership, why empathy beats efficiency, how to think beyond dashboards, and the simple daily choice that sets the tone for your life and your business.

Henry shares funny stories, from guest lectures to call centre fails, gives practical advice for customer-centric growth, and marketeers.

He also has a refreshingly human take on AI, strategy, and career longevity.

If you lead teams, build brands, or just want your next year to be better than your last, this conversation will help become more aware on how change starts from within.

The CARE Principles is a strategic framework that helps People and Brands in transition. Don’t just manage change—lead it. Learn how at careprinciples.com.

Learn more about Henry Robben, his books and consultancy work at: https://henryrobben.com/

PS: in the end Henry talks about the 3 Greek G's: Health, happiness and cosyness. In Dutch: De drie Griekse G's zijn gezondheid, geluk en gezelligheid ("Χρόνια πολλά με υγεία, χαρά και αγάπη" (Chrónia pollá me ygeía, chará kai agápi), wat betekent "Nog vele jaren met gezondheid, vreugde en liefde"