Episode Number: 109

Date: October 6, 2025

Duration: 24:10

Host: Justin Deese

Website: JustinDeese.com

Contact: podcast@JustinDeese.com

Justin gets tactical and breaks down the six must-have tools that keep home service owners out of firefighting mode and firmly in control: professional email, a real calendar system, a to-do/task manager, a CRM, cloud storage, and an AI assistant. You’ll hear practical examples (from ditching AOL/iCloud emails to connecting your CRM for automated follow-ups), favorite tools he personally uses (Google Workspace, Todoist, Trello), and why #6—AI—becomes your trainable digital assistant rather than a copy-paste end product. If you want fewer dropped balls, tighter operations, and more proactive days, this episode is your checklist.

• Brand your communication: Use a domain-based professional email to boost trust, consistency, and CRM integrations.
• Own your day with a calendar: One source of truth prevents double-booking, protects focus blocks, and actually makes vacations happen.
• Make progress visible: A to-do list/task manager helps prioritize, capture follow-ups, and rack up quick wins that build momentum.
• Don’t let money slip through cracks: A CRM tracks leads, jobs, follow-ups, and repeat business; choose the right fit (e.g., ServiceTitan, Housecall Pro, Jobber).
• Centralize knowledge: Cloud storage (Google Drive, Dropbox, OneDrive) prevents “lost SOPs” and makes team sharing simple.
• Train your AI, don’t copy/paste it: Use AI (e.g., ChatGPT) as an organized, context-aware assistant for drafts, analysis, and automation—feed it your MVV, avatar, and offers.

• Why today’s episode gets tactical
• Tool #1: Professional Email—credibility and consistency
• Tool #2: Calendar—blocking, reminders, and balance
• Tool #3: To-Do/Task Manager—priorities and wins
• Tool #4: CRM—tracking leads, jobs, and revenue
• Tool #5: Cloud Storage—SOPs and docs, all in one place
• Tool #6: AI—how to prompt and “train” your assistant
• Wrap Up: Start/Stop/Continue exercise to implement fast

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