In this episode, I sit down with Shaina Denny, founder of Dog Drop, to talk about how she turned her own experience as a pet owner into a modern, flexible dog daycare concept built for today’s busy lifestyle. She shares what it was like launching during the pandemic, why she decided to franchise, and how market insight shaped the brand’s unique positioning. Shaina also offers powerful advice for aspiring franchise owners from understanding demand to building a model that truly stands out.

Takeaways

• The pet care industry often has a personal story behind it.
• Managing a dog daycare is different from just loving dogs.
• Convenience and flexibility are key in pet services.
• Launching during the pandemic posed unique challenges.
• Franchising was a strategic decision based on internal strengths.
• Understanding market dynamics is crucial for growth.
• High retention rates are vital for business success.
• The business model focuses on pay-for-what-you-use.
• Building a support system is essential for franchise growth.
• Running a franchise means managing two businesses simultaneously.

Learn more at https://www.dogdrop.co/

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In this episode, I sit down with Loni Le Van-Etter, founder of Glosshouse, to talk about her inspiring journey in building a wellness and beauty franchise that blends spa services with medical aesthetics. Loni opens up about the challenges she faced along the way, what makes Glosshouse different, and why franchising has been such a powerful growth strategy. She also shares valuable advice for aspiring entrepreneurs, touching on the importance of passion, company culture, and building a brand rooted in support and impact. We wrap up with a look at the future of the wellness industry and Loni’s big vision for where Glosshouse is headed next.

Takeaways

• Glosshouse aims to inspire entrepreneurs through its unique business model.
• Loni's journey began with a desire to make a difference in her career.
• The concept of Glosshouse is to provide a one-stop shop for wellness and beauty services.
• Franchising was a natural progression for Glosshouse as it grew.
• Building a strong company culture is essential for business success.
• Entrepreneurs should seek mentorship and guidance from experienced individuals.
• Business success requires time, effort, and continuous learning.
• The BFF savings program has significantly boosted customer retention.
• The wellness industry is evolving towards more comprehensive health solutions.
• Loni's passion for aesthetics and wellness drives her business vision.

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ims.net

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franchisemarketing.io

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In this episode, I sit down with Jeremy, the founder of Evolve—a wellness facility on a mission to make wellness more accessible and affordable for everyone. We talk about his unique membership model, the real challenges behind staffing and operations, and why community is such a driving force in the wellness space. Jeremy also shares powerful insights on franchising, customer experience, and the future of wellness innovation—reminding us how important it is to stay adaptable and focused on delivering real value.

Takeaways

• Evolve aims to make wellness services accessible to everyone.
• The membership model allows for flexible pricing based on usage.
• Staffing challenges post-COVID have influenced operational strategies.
• Franchising is approached with a focus on community and support.
• The ideal customer is anyone looking to improve their wellness.
• Creating a social wellness space enhances the customer experience.
• Efficiency in operations is key to maintaining affordability.
• Customer service is prioritized to ensure a welcoming environment.
• Future innovations will be based on customer needs and trends.
• Lessons learned include the importance of pacing growth in franchising.

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ims.net

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franchisemarketing.io

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In this episode, I sit down with Jerod Evanich, co-founder of A Place at Home, to talk about his journey building a senior care franchise from the ground up. We dive into the challenges and wins of franchising, why caregiver satisfaction is at the heart of great service, and what the future holds for senior-focused care.

Takeaways

• A Place at Home was founded to address personal family care needs.
• Franchising began in 2017, expanding to over 60 territories.
• Caregiver satisfaction is crucial for business success.
• The company offers unique services like care coordination and senior living alternatives.
• Franchisees are supported with a strong community and resources.
• The importance of having a personal 'why' in business.
• Investing in SEO and online presence is vital for growth.
• The culture at A Place at Home is described as a family.
• Future plans include acquisitions and expanding strategic partnerships.
• Advice for potential franchisees: find a business that aligns with personal interests.

Learn more: https://aplaceathome.com/

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ims.net

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franchisemarketing.io

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In this engaging podcast episode, Solomon Thimothy interviews Willie, a key figure behind Dumpster Dudez, a rapidly growing dumpster rental franchise. They discuss the origins of the business, the transition to a franchise model, and the importance of customer service and team dynamics in achieving success. Willie shares insights on navigating competition in the dumpster industry, the future of marketing, and innovative financing solutions for franchisees. The conversation emphasizes the significance of building a strong team and treating customers well as essential components of entrepreneurial success.

Takeaways

• The podcast aims to help franchisors and franchisees gain visibility.
• Willie's journey includes yoga and meditation, leading to a nonprofit.
• Stress in franchising can weed out those who can't handle it.
• Dustin's unique story of starting Dumpster Dudes is inspiring.
• The franchise model allows for rapid growth and support.
• Customer service is crucial for franchisee success.
• Navigating competition requires strategic marketing and inventory management.
• AI may impact the industry, but personal connections remain vital.
• Team dynamics are essential for business growth and success.
• Innovative financing options can help aspiring franchisees start their journey.

Learned more: https://dumpsterdudez.com/

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ims.net

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In this engaging conversation, Russell Clark shares his journey from running a pizza business to becoming a successful franchisor of kolaches in St. Louis. He discusses the importance of passion, community involvement, and excellent customer service in the hospitality industry. The discussion also covers the challenges and strategies of expanding a franchise, the significance of localizing products, and the role of innovation in maintaining a competitive edge.

Takeaways

• We kind of fell into the kolache business backwards.
• Passion and community involvement are key to success.
• Great customer service can make up for mediocre food.
• Franchising offers scalability and flexibility.
• Innovation keeps the business competitive.
• Delegating is crucial for business expansion.
• Localizing products helps cater to different markets.
• Building a good culture creates great employees.
• People do business with people they like.
• Owning a business requires constant attention and passion.

Learn more about Russell: https://stlkolache.com/

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I sat down with Dennis, the founder of Camp Runamutt, to hear the incredible story behind creating a cage-free dog daycare; a concept that completely disrupted the pet care industry. He opened up about the challenges of introducing something so new, the role community played in his success, and how he built such a supportive company culture.

Dennis also shared golden advice for aspiring entrepreneurs, why research matters, how to build the right team, and why giving back is just as important as growth.

This episode is full of inspiration and practical takeaways you won’t want to miss!

Takeaways:

• Camp Runamutt was born from a desire to spend more time with dogs.
• The biggest challenge was educating cities about the new concept.
• Hiring an expediter could have saved significant time and effort.
• Franchisees are encouraged to express their personality in their locations.
• Community engagement is crucial for building a successful business.
• The company culture is supportive and collaborative among partners.
• Franchisees receive comprehensive support from the initial inquiry to opening.
• Giving back to the community enhances the business's reputation.
• Future growth includes expanding locations and marketing efforts.
• Entrepreneurs should seek partners to share the journey.

Learn more about Dennis: https://www.camprunamutt.com/

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ims.net

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franchisemarketing.io

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In this episode, I interview Robert Rasnick about his journey in the franchise business, focusing on trust, innovation, and growth strategies. We discuss the importance of putting people first, the challenges of taking over a family business, and the role of technology in scaling operations.

Takeaways:

• Trust is the cornerstone of our business.
• Putting people first leads to success.
• Patience is key in scaling a business.
• Innovation requires a balance of vision and operations.
• Building systems early aids in growth.
• Vulnerability can lead to genuine connections.
• Educating customers is crucial for business growth.
• Balancing structure and flexibility is essential for entrepreneurs.
• Leveraging technology accelerates training and onboarding.
• Saying no is as important as saying yes.

Visit us:

ims.net

Franchise owners visit:

franchisemarketing.io

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