In episode 33 of Process Server Daily, host Mighty Mike Reed spotlights Sandra Kimbrough, P.I. and process server, president/CEO of Swan Legal Services LLC in Baytown/Houston, Texas. Sandra shares how she earned her Texas process server certification (via JBCC) even before her P.I. license, then built a practice spanning process serving, PI work (criminal/civil defense, background checks, skips, witness location, judgment recovery, self-help repos), and courier services. She stresses compassion, neutrality, and de-escalation at the door, plus meticulous documentation (timestamps, photos, plates, names) to satisfy picky courts. Sandra breaks down Texas rules: personal service state; drop service only after positive ID and with no barriers (e.g., not through a screen door); >5 minutes of "wait time" by a non-PI can cross into unlicensed PI work; servers may find an address, but broader skip tracing is PI-only; PI-client privilege is real and stronger when tied to counsel. Looking ahead, she's mentoring new servers, expanding services (e.g., court-ordered classes), and campaigning to be East Region Director for the Texas Process Server Association—inviting attorneys and agencies to connect via swanlegalservices.com and socials.