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A New Direction

A New Direction

Auteur(s): Jay Izso
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 Interviewing Best Selling Authors from around the world for success and leadership in business, life and career.Jay Izso, 2023 Développement personnel Gestion et leadership Réussite Économie
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  • 4 Ways to Lead with Hospitality and Transform Your Team

    4 Ways to Lead with Hospitality and Transform Your Team
    Sep 18 2025
    Leading with Hospitality is Not Going to Be Easy... But it will be Effective What does it truly mean to lead with heart? This week on A New Direction with Coach Jay Izso, we welcome Taylor Scott, author of Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly. In a world where leadership often gets reduced to strategy, numbers, and bottom lines, Taylor brings us back to the core truth: people want to feel valued, cared for, and connected. Get ready for an eye-opening conversation that challenges the way you see leadership in both life and business. Leadership isn’t just about giving orders—it’s about creating emotional connections that inspire others to give their best. Taylor has spent his career developing a framework where hospitality becomes more than customer service—it becomes a leadership philosophy. Together, we’ll explore how empathy, authenticity, and service can transform not just teams and organizations, but entire cultures. If you’ve ever wondered why some leaders inspire loyalty while others struggle to keep people engaged, this is your chance to find out. In this episode, you’ll discover practical strategies for leading with kindness without sacrificing results. From building trust to serving selflessly, Taylor reveals why putting people first always leads to stronger performance. Expect stories, insights, and actionable takeaways that will make you rethink how you lead at work, at home, and in your community. Leadership doesn’t have to be complicated—it just has to be human. It must be contained within hospitality. So join us as we uncover how to Lead with Hospitality. And if you can’t make it live, don’t worry—the podcast will be available on all major platforms. Whether you’re a business owner, a team leader, or simply someone who wants to positively influence the people around you, this is one conversation you won’t want to miss. Taylor Scott's book, "Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly" is a powerhouse of a book that digs deep into an area that most leadership books will delve into, and that is leading with hospitality. Whatever business you think you are in, the fact is we are all in the hospitality business. If you are like me you may be thinking, well I have to deal with customers so, maybe my business is in the hospitality business. But what you may not be thinking is that hospitality starts with your people. Are your people being treated with hospitality? Taylor sees for areas and they are in order in order to lead with hospitality, Connect, Serve, Engage, and Inspire. Let's think about this for a minute. How can we truly have the most productive employees and people if we do not see the importance of connection. And if we are connected to them in a welcoming way, are we serving them? And if we are truly going to serve them then we need to engage with them more regularly. And that means we as leaders have a responsibility to inspire them. This book will make you think and rethink your leadership. Not only is it filled with great research, but it also has a work book after each section so that you can put your new leadership skills to work. Truly an inspiring new way to look at leadership. Get your copy of "Lead with Hospitality" HERE! Enhance Your Audiobook Experience with Zoundy! If you’re an author or narrator looking to produce high-quality audiobooks with ease, Zoundy is the ultimate tool you need. Designed specifically for audiobook creation, Zoundy delivers crystal-clear sound, seamless editing capabilities, and professional-grade production tools—all in one intuitive platform. Whether you’re recording your own book or refining your narration, Zoundy ensures every word is heard with perfection. And here’s the best part: As a listener of A New Direction, you get an exclusive deal! Head over to zoundy.com/jay and use the code JAY25 at checkout to unlock special savings on your audiobook production.
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    1 h et 1 min
  • 3 Ways Empathy Drives Profit, Productivity & Innovation

    3 Ways Empathy Drives Profit, Productivity & Innovation
    Sep 10 2025
    Can Empathy Drive Productivity and Profit? Yes! What if the greatest leadership superpower wasn’t authority or strategy—but empathy? On the this episode of A New Direction with Coach Jay Izso, my guest Dr. Melissa Robinson-Winemiller unpacks her book The Empathic Leader and explains how empathy, when connected to Emotional Intelligence (EQ), is transforming leadership in ways that boost profit, productivity, and innovation. Too often, leaders feel pressured to prioritize numbers and outcomes over people. But Dr. Robinson-Winemiller makes the case that empathy isn’t a “soft skill” at all—it’s a strategic advantage rooted in EQ. We’ll dive into how empathic leadership helps uncover hidden strengths, fosters trust, and fuels creativity in teams. If you’ve ever wondered why some leaders inspire while others burn people out, the missing ingredient may be empathy. This conversation isn’t about being “nice” or “agreeable.” It’s about results. Companies that embed empathy into their leadership culture—anchored in Emotional Intelligence—consistently outperform their competitors. Dr. Robinson-Winemiller will share why empathy is the leader’s most underutilized tool, and how developing this EQ muscle can transform organizations from the inside out. Join Dr. Melissa and me for a powerful discussion that will challenge everything you thought you knew about leadership. Whether you’re leading a company, a team, or even your own personal growth, The Empathic Leader will open your eyes to why empathy changes everything. Watch live, interact in real time, or catch the replay on the A New Direction podcast—because the future of leadership starts with empathy. Dr. Melissa Robison-Winemiller's book, "The Empathic Leader: How EQ via Empathy Transforms Leadership for Better Profit, Productivity, and Innovation" is a read for anyone who is in leadership, wants to be in leadership, or just needs to connect with greater ability with another person. This book is not as Dr. Melissa says, "woo-woo". This is a book filled with research that makes a clear case that leading with empathy may be the one emotional intelligence factor that may be missing from your business moving upward to the next level. The fact is we probably have some idea of what empathy is, but more than likely we don't know what empathy is not. She makes this very clear. Then she shows us the most important factor and that is empathy is a skill that must be practiced on a daily basis and how we truly put it into action. And that is the key. It's not a feel good thing, it is an action that we all can take. I found the book to be incredibly inspiring, and really challenged my mindset on what I thought I knew about empathy. This book is now a took in my tool box of emotional intelligence of how I can use it and distinguish between simply building rapport and actually connecting with other on a level that changes the outcomes. Get your copy of "The Empathic Leader" by clicking here! Please thank the sponsors of A New Direction for their financial support by LIKING their business pages and or send them a note of appreciation. Of course the best way thank them is to use their services and tell them you heard them on A New Direction. Linda Craft Team, Realtors, fully locally owned and operated, and unaffiliated with any national brand. For more than 40 years Linda Craft Team has developed relationships with the world’s best real estate professionals to help people like you have an amazing experience when it comes to selling their home or buying a new one. If you are looking to connect with the best person in your area…why not start with Linda Craft & Team, Realtors drive on over to www.LindaCraft.com Enhance Your Audiobook Experience with Zoundy! If you’re an author or narrator looking to produce high-quality audiobooks with ease, Zoundy is the ultimate tool you need. Designed specifically for audiobook creation,
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    58 min
  • 7 Strategies to Build a Better Life and Business

    7 Strategies to Build a Better Life and Business
    Sep 3 2025
    7 Strategies to Build a Better Now in Life and Business In this episode of A New Direction with Coach Jay Izso I have a powerful conversation that could change the way you experience every moment of your life and your business. My guest, Greg Bennick, speaker, humanitarian, and author of the inspiring new book Reclaim the Moment: 7 Strategies to Build a Better Now, joins me to share how to stop letting life and your business slip by and instead start living it with intention. Greg has spent years speaking around the world about resilience, meaning, and transformation. In Reclaim the Moment, he offers seven practical strategies that help you take back control of your time, your focus, build your business team, and ultimately your joy. Whether you feel stuck in the past, overwhelmed in the present, or anxious about the future, Greg’s insights will guide you toward living and doing your business more fully and with greater purpose. This is not just another interview about self-help or business theory. Greg brings raw stories, proven strategies, and a deeply human perspective that will challenge you to shift from being passive in your own life to becoming active, intentional, and engaged. These are tools you can start applying immediately—in your relationships, your business, your career, your personal goals, and your mindset. Tune in for practical wisdom, heartfelt stories, and a fresh outlook on how to reclaim the moment and build a better now. And if you can’t catch us live, make sure to listen later to the replay—you won’t want to miss this conversation that could spark the change you’ve been waiting for. You and your business will be grateful you did! Greg Bennick's book, "Reclaim the Moment: 7 Strategies to Build a Better Now", is a fun and insightful read. Greg, takes stories from his life that are both filled with humor and meaning. He also uses research to support his ideas, taking them from theory to reality. The fact about this book is really going to build a better you and a better business. Greg's 7 Strategies may be some things you have heard before, but he expands on them in a unique and insightful way. These 7 strategies, if you follow his prescription will take you and your business from ordinary to extraordinary. I found two of them especially important when dealing in my own business that I could use work to develop. The first is "Laughter". In the world of business where everything is so serious, we don't take the time to laugh in our places of employment. And yes there is room for it! The benefits of laughter are both physiological and psychological, and desperately needed in a way too serious world. The second was the Reverberation Effect™. The whole idea that we can start with an idea, and then connect with others, and rather than it losing steam we actually can amplify it. This book is a real winner. It is clever, insightful, and fun. Get your copy of Reclaim the Moment by Clicking Here. Please thank the sponsors of A New Direction: Linda Craft Team, Realtors, for more than 40 years they have created relationships that last a lifetime. That is why when it comes to real estate, they are known as the “legends of customer service”. They know that your home is personal. It is part of your legacy of life. And they want to get to know you so that they can sell your home in the way it should be sold, and help you buy the home to start your next chapter of life. Why not click on over to www.LindaCraft.com Enhance Your Audiobook Experience with Zoundy! If you’re an author or narrator looking to produce high-quality audiobooks with ease, Zoundy is the ultimate tool you need. Designed specifically for audiobook creation, Zoundy delivers crystal-clear sound, seamless editing capabilities, and professional-grade production tools—all in one intuitive platform. Whether you’re recording your own book or refining your narration,
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    56 min
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