Josh Bersin is one of the most respected voices in HR and HRTech, known for shaping how organizations think about talent, learning, and the future of work. He began covering the space in 2001 and later sold his firm, Bersin & Associates, to Deloitte in 2012. Today, he leads The Josh Bersin Company, which produces influential research, publishes widely on workplace trends, and hosts the annual Irresistible conference. He’s also the author of Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations and the host of a podcast that explores the evolving world of work with clarity and insight.

In this conversation, we discuss:

• Why fears of AI-driven job loss are overstated and how automation can unlock new opportunities for growth.
  
  
• The rise of “superworkers” who use AI to eliminate routine tasks and focus on creativity, innovation, and more meaningful contributions.
  
  
• How companies are rethinking organizational design, roles, and skills in response to rapid advances in AI.
  
  
• Real-world examples of AI adoption in banking, insurance, and airlines—and what leaders can learn from them.
  
  
• The concept of “supermanagers” and why human leadership and soft skills remain critical in an AI-powered workplace.
  
  
• Josh’s perspective on what it means to be an “irresistible organization” in a time of massive technological and cultural change.

Resources:

• Subscribe to the AI & The Future of Work Newsletter
• Connect with Josh on LinkedIn
• AI fun fact article
• On How To Invest on AI Driven Work
• Past Episode with Josh [Season 3, #278]: On How the Best-Performing Teams use AI

In this Labor Day Special Episode of AI and the Future of Work, host Dan Turchin sits down with three leaders for an open conversation about how AI is reshaping the workplace.

They discuss both opportunities and challenges. The focus is on building organizations where technology amplifies human potential rather than replacing it.

From rethinking the employee experience to redefining leadership in the AI era, the panel explores themes of empathy, trust, and the evolving social contract between employers and employees. Together, they share what it means to lead responsibly at a moment when the future of work is being rewritten in real time.

Featuring Guests:

🔹 Armen Berjikly (Venture Partner, Emerson Collective) – Listen to a previous conversation here: https://www.buzzsprout.com/520474/episodes/15520806

🔹 Alex Buder Shapiro (Chief People Officer, Jasper) – Listen to a previous conversation here: https://www.buzzsprout.com/520474/episodes/17522593

🔹 Anthony Moisant (CIO & Chief Security Officer, Indeed) – Listen to a previous conversation here: https://www.buzzsprout.com/520474/episodes/17751365

✅ What You’ll Learn

• How to create a culture of experimentation that builds empathy during times of change
• Why leaders must balance speed of adoption with responsibility and trust
• The evolving social contract between employees and employers in the AI era
• What responsible AI policies look like in practice, and how to communicate uncertainty with honesty
• Why the human experience must remain central as AI transforms the future of work

Watch the video version of this episode here: https://youtu.be/zJa8ASZVFYk

💬 Inspired by this episode? Share your favorite insight on social and tag us. And don’t forget to subscribe for more conversations with the leaders shaping the future of work.

Other special episodes:

• Lessons from Four Unicorn CEOs Disrupting Massive Markets with AI (Special Episode)
• Ethical AI in Hiring: How to Stay Compliant While Building a Fairer Future of Work (HR Day Special Episode)
• The Future of AI Ethics Special: Perspectives from Women Leaders in AI on Bias, Accountability & Trust
• AI and Safety: How Responsible Tech Leaders Build Trustworthy Systems (National Safety Month Special)
• Empowering the Next Generation: Career, Leadership & Resilience Insights (International Youth Day Special Episode)
• Data Privacy Day Special Episode: AI, Deepfakes & The Future of Trust

Jody Glidden is the CEO and founder of Postilize, a company focused on reinventing CRM through AI. Before launching Postilize, he co-founded Introhive and served as CEO until 2022, helping raise over $100 million to build the enterprise relationship management category. A serial entrepreneur, Jody previously founded icGlobal, which was acquired by Smartforce, and played a key role in scaling Chalk Media, later acquired by BlackBerry maker Research in Motion. He holds a BBA from the University of New Brunswick and a Master’s in Information Systems from Harvard.

In this conversation, we discuss:

• Why traditional CRMs fail to reflect how relationships actually evolve—and how Postilize is addressing that gap
• How Postilize handles privacy, hallucinations, and human oversight to stay useful without crossing ethical lines
• Jody’s approach to using AI not to replace human connection, but to augment and scale authentic relationship building
• How relationship intelligence helps sales and go-to-market teams understand who to engage, when, and why
• Why keeping CRMs accurate is nearly impossible without automation and real-time enrichment
• What Jody learned from building Introhive and why Postilize is taking a radically different approach
• The future of CRM as a system of engagement rather than just a system of record

Resources:

• Subscribe to the AI & The Future of Work Newsletter
• Connect with Jody on LinkedIn
• AI fun fact article
• On How To Manage Enterprise Apps That Support Thousands of Employees for a Rapidly Growing Global Company.