API's Role in Salesforce Integrations: Inbound & Outbound
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API's Role in Salesforce Integrations: Inbound & Outbound
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An Application Programming Interface (API) acts as a digital messenger, enabling different software applications to communicate and share data. The fundamental principle of API interaction is that the system offering a service must provide the API, which the calling system then uses to make requests. For instance, in an inbound integration where data enters Salesforce, Salesforce provides the API because it is offering the service of data storage. Conversely, in an outbound integration where Salesforce sends data to another system, the external system provides the API, as it is the one offering the service to receive and process that data.
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