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AWS for Software Companies Podcast

AWS for Software Companies Podcast

Auteur(s): AWS - Amazon Web Services
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À propos de cet audio

Stay ahead of the rapidly evolving cloud and AI landscape with the AWS for Software Companies podcast.

Hear from renowned software leaders, respected industry analysts, and experienced consultants alongside AWS experts as they explore the technologies shaping the future—from generative AI and agentic systems to intelligent cloud architectures, and modern data management. Learn how AI agents are transforming enterprise workflows, how leading companies are modernizing their cloud strategies with security best practices at the core, and what's driving the next wave of SaaS innovation.

New episodes drop regularly to keep you informed on the trends that matter most to your business.

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Épisodes
  • Ep184: Architecting agentic AI systems - Technical insights for ISVs

    Ep184: Architecting agentic AI systems - Technical insights for ISVs
    Dec 21 2025

    Straight from re:Invent 2025, technology leaders from C3 AI, nCino, New Relic and Vercel reveal learnings, best practices and predictions for the future of Agentic AI.

    Topics Include:

    • Four technology executives introduce their companies' AI innovations in fintech, cloud, enterprise software, and observability.
    • Vercel built agents for code reviews, infrastructure optimization, and across finance, sales, and support functions.
    • C3.ai deploys enterprise AI applications from scratch to production in six months for Fortune 500s.
    • New Relic provides observability for AI systems and built agents that resolve infrastructure issues in real-time.
    • Vercel's agents improve code quality by incorporating security and framework best practices into AI-generated output.
    • C3.ai partnered with Department of Defense to autonomously produce mission-critical intelligence assessment reports from data.
    • Industry shifted from copilots everywhere to agents that actually own outcomes and land the plane.
    • New Relic moved beyond natural language translation to agents that execute actions and resolve issues autonomously.
    • Panel debates whether Model Context Protocol or broader ecosystem approaches better enable agent interoperability and communication.
    • Autonomy requires accountability: agent decisions must be explainable with traceable steps and replay capabilities built-in.
    • Governance and security should be prerequisites for acceleration, not impediments—a critical mental model shift needed.
    • Many enterprises struggle with process bottlenecks preventing them from harnessing high-quality agents despite having technology.
    • Financial services must carefully balance where human discretion remains essential versus where agent autonomy justified.
    • Will Jung envisions deeply continuous context enabling banks to deliver truly personalized insights without appearing creepy.
    • Suraj Krishnan predicts agents will own outcomes by 2026, coordinating tools and other agents to achieve goals.


    Participants:

    • Panelist: Merel Witteveen, SVP of Operations, C3.ai
    • Panelist: Will Jung, Chief Technology Officer, nCino
    • Panelist: Suraj Krishnan, GVP of Engineering, New Relic
    • Panelist: Aparna Sinha, Senior Vice President, Product, Vercel
    • Moderator: Olawale Oladehin, Managing Director, NAMER Technology Segments (Enterprise, ISV, DNB, and Model Providers), Amazon Web Services


    See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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    31 min
  • Ep183: Agentic AI - From hype to business impact

    Ep183: Agentic AI - From hype to business impact
    Dec 16 2025
    Four enterprise AI leaders from Box, Snorkel AI, Sumo Logic, and Talkdesk peel away the hype and share battle-tested strategies for implementing agentic AI at scale.Topics Include:Carol Potts introduces panel featuring AI leaders from Box, Snorkel AI, Sumo Logic, and TalkdeskDiego Dugatkin explains Box serves 120,000 enterprise customers with 1.5 exabytes of secure cloud contentKui Jia shares Sumo Logic processes petabytes daily across 10 AWS regions for intelligent operationsYunjing Ma describes Talkdesk's evolution from contact center to customer experience automation through agentic AIDennis Panos positions Snorkel AI as leader in embedding human knowledge into data-centric applicationsDiego reveals Box uses AI internally for faster development and externally for metadata extraction automationKui explains security teams face overwhelming volumes, sometimes 1,000 signals daily, many AI-generated attacksSumo Logic announces SOC analyst agent in customer beta and query agent in general availabilityYunjing details Talkdesk's multi-agent hierarchy architecture powered by unified TalkDesk Data Cloud platformFour key areas identified: discovery of opportunities, building knowledge-powered agents, optimization, and measurementDennis emphasizes starting with trusted data foundation before adding generative AI capabilities to avoid hallucinationsDiego stresses governance importance: AI guardrails plus traditional data security create comprehensive protection frameworkKui warns POC-to-production gap requires intentional design: different latency, accuracy, and security requirements at scaleYunjing shares customer success: 80,000 daily calls, 11,000 documents, 97% accuracy despite complex compliance rulesKey success factors include prompt engineering optimization and real-time data processing mechanism improvementsDiego advises learning AI tools end-to-end: from ideation through functional demos without traditional prototyping delaysDennis recommends robust evaluation frameworks across system components, similar to software unit testing approachesYunjing reinforces data processing optimization and governance remain essential alongside exciting agentic AI capabilitiesKui urges immediate action: technology evolves rapidly, perfect solutions don't exist, customer focus builds trustFinal advice centers on treating AI as digital teammate, not replacement, enhancing productivity and creativityPlatform partnerships like AWS Bedrock solve heavy lifting, allowing teams to focus on core differentiatorsParticipants:Diego Dugatkin - Chief Product Officer, BoxDennis Panos - Head of Enterprise AI, SnorkelAIKui Jia - VP AI Engineering, Sumo LogicYunjing Ma - VP of Engineering, AI, TalkdeskModerator: Carol Potts - General Manager, ISV Sales Segment, North America, Amazon Web ServicesSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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    33 min
  • Ep182: The Agent Cloud - Rubrik's Solution for AI Governance and Recovery

    Ep182: The Agent Cloud - Rubrik's Solution for AI Governance and Recovery
    Dec 10 2025

    Rubrik's GM of AI Dev Rishi, explains how 85% of enterprises are building agentic AI but lack frameworks to govern agents with production system access - and how Rubrik solves this gap!

    Topics Include:

    • Dev Rishi explains Rubrik's evolution from data backup to cyber resilience company.
    • Rubrik shifted focus after 2018 when ransomware became the primary business continuity threat.
    • Recent investments center on AI features and security for enterprise data infrastructure.
    • Rubrik's foundation understands organizational data, metadata, and identity access across all systems.
    • Predabase acquisition brought generative AI and LLM platform capabilities into Rubrik's infrastructure.
    • Rubrik Agent Cloud launched to address enterprise AI security and governance needs.
    • 180 enterprise conversations revealed AI risk frameworks block ROI, not technology challenges.
    • Agents enable 10x productivity but create 10x damage potential in shorter timeframes.
    • Most organizations struggle enforcing AI policies across AWS Bedrock, OpenAI, and third-party platforms.
    • Agent Undo feature recovers from destructive AI actions using healthy backup snapshots.
    • Three pillars for AI security: define policies, enforce across platforms, enable recovery.
    • 2026 will see enterprises shift from pilot agents to managing dozens in production.


    Participants:

    • Dev Rishi – General Manager of AI, Rubrik


    Connect with Rubrik and learn more here: https://www.rubrik.com/lp/events-hub

    See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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    24 min
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