Adam Tuttle on Yipy, Four Seasons, and Building a Hospitality Standards Management System
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À propos de cet audio
Host Steve Turk welcomes listeners to The Hospitality Mentor Podcast, brought to you by sponsors Lodgify and Biscayne Coffee, He interviews Adam Tuttle, co-founder of Yipy, described as the industry’s first hospitality standards management system that centralizes hotel standards by role, adds analytics, and supports inspections and audits.
Adam shares his early hospitality work in a Nevada casino, his first professional role as an Eiffel Tower elevator operator in Las Vegas, and studying hospitality at UNLV. He moved from Caesars Entertainment to help open a La Quinta, gaining broad operational and sales exposure. Through mentorship, he joined Four Seasons, worked in multiple markets including opening Four Seasons Orlando at Disney World, and later returned to Las Vegas.
After reconsidering his GM path, he launched a consulting business and then created Yipy to solve persistent standards and measurement challenges, building it with co-founder Phil Erickson and client-driven development. Adam discusses Yipy’s pre-seed $1M raise, partnerships including Leading Hotels of the World, Marriott approved vendor status, and excitement about AI, and closes with advice on relationships and networking.
00:00 Podcast Welcome
00:33 Sponsor Lodgify
01:38 Meet Adam Tuttle
01:54 What Is YPI
02:50 First Hospitality Job
03:56 Choosing Hospitality
05:21 Vegas During Recession
07:46 Opening La Quinta
10:07 TripAdvisor Success
11:53 Mentorship To Four Seasons
14:25 Learning Luxury Service
16:19 Go To Grow Culture
18:27 Four Seasons Disney Magic
22:03 Entrepreneurial Turning Point
23:50 Starting Consulting Business
24:39 Landing First Clients
25:19 Leaving Ops for Consulting
26:14 Landing First Clients
27:31 Finding a Consulting Niche
28:22 Just Do It Mindset
29:16 Why Yippy Was Born
29:47 Proving Training ROI
31:44 Building the First Tool
32:43 From Tool to Platform
34:51 Coding Reality Check
36:02 Customer Led Product Design
37:09 Hoteliers in Tech
38:27 Funding and Big Partnerships
41:38 AI and the Standards Database
44:20 Advice to Younger Self
46:24 Wrap Up and Sponsor