Épisodes

  • Making CX ‘frictionless’ and personalized across government
    May 28 2025

    Better service delivery in government means listening to customers, and incorporating that feedback into new features.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    22 min
  • How emerging tech is driving CX improvements in government
    May 14 2025

    Better service delivery in government means listening to customers, and incorporating that feedback into new features.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    24 min
  • GSA seeks better data on federal building utlization
    20 min
  • GSA pilots AI tools
    24 min
  • GAO builds up its AI capabilities
    Mar 18 2025

    The Government Accountability Office is on a mission to “democratize” data, ensuring it is leveraged as a strategic asset, while maintaining the protections. GAO’s Chief Data Officer Lindsey Saul shared these insights during Federal News Network’s AI and Data Exchange.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    20 min
  • GAO leans into AI as research tool
    Mar 4 2025

    The Government Accountability Office is adopting artificial intelligence and other emerging technology tools to increase its oversight capabilities for the audits and evaluations it conducts of federal programs. GAO’s Chief Data Officer Lindsey Saul says AI tools are helping the agency keep up with the growing volume of audit work requested by Congress.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    23 min
  • AI for mission success
    Feb 19 2025

    Artificial Intelligence has the power to transform how federal agencies achieve their missions with greater speed, accuracy, and efficiency. You'll hear from:

    -Allen Hill, Chief Information Officer, Federal Communications Commission

    -Col Travis Hartman, Chief Technology Officer, Army Forces Command, U.S. Army

    -James Palumbo, Deputy Command Information Officer, Naval Facilities Engineering Systems Command

    -Greg Volynsky, Cofounder & CEO, Paradome

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    24 min
  • DOGE team seeks access to other agency systems after getting Treasury data
    Feb 5 2025

    The biggest conversation around government data right now is the question of who should have access to it.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    22 min