On this episode of Assessment Matters, host Will Jarvis, CEO of ValueBase, sits down with Justin Eimers, Assessment Advisor for IAAO. They discuss the role of assessors in promoting equity, challenges in explaining property tax to the public, best practices for documenting processes and leveraging automation, and why regular salary studies are essential for retaining high-quality assessment staff.

Veteran Colorado assessor Mark Chapin joins host Will Jarvis to share how a chance shoe-store encounter launched his 48-year career in property assessment. Mark explains what it’s like serving as an elected assessor in resort-heavy Eagle County, how his team values everything from mobile homes to $40M mansions using mass appraisal and market specialization, and why he believes independence from political pressure matters. He closes with practical career and leadership advice on patience, culture-building, and treating taxpayers like customers: “meet everybody like they’re your friend.”

In Episode 62 of "Assessment Matters," join host Will Jarvis as he sits down with Scott Rountree, Chief Appraiser, to explore the evolving landscape of property assessment. Scott shares insights from his journey from real estate to public service, discussing the impact of technology and AI on the field. Discover how Scott navigates the challenges of budget constraints and the importance of continuous learning in the appraisal industry.