If you feel busy all day but still behind, this episode is for you.

In just ten minutes, Jen and Savanah share practical time management tips for leaders who are juggling too much. They break down where time actually goes, how to identify leaks in your day, and why better systems matter more than longer hours.

This episode covers delegation, protecting focus time, and shifting away from the idea that being busy equals being effective. It is a quick reset designed to help you work smarter, not longer.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

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As we close out the year and look ahead, the question comes up again and again. What does success actually mean?

In this episode, Jen, Savanah, and Chris take a deeply honest look at how their definitions of success have changed. They talk about money, freedom, health, gratitude, grit, kindness, and relationships, and why success is not a one-size-fits-all concept.

This conversation is less about goals and more about values. It is about choosing kindness when life is hard, redefining worth when things shift, and recognizing that success can change season by season.

If you are heading into the new year feeling reflective, uncertain, or ready to define success on your own terms, this episode will meet you right where you are.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/

Growth does not happen by accident. It happens when leaders know what to track and how to use the data to make better decisions.

In this episode, Jen and Savanah break down 10 benchmarks that directly impact dental practice growth and stability. They focus on the numbers that actually move the needle, not vanity metrics.

You will hear real talk on benchmarks like: • Hygiene reappointment rate • Patient retention percentage • Production per provider • Collections percentage • New patient referral sources

They also explain how these benchmarks connect to team morale, patient experience, and long term sustainability. If you are heading into the new year wanting clarity and confidence instead of guesswork, this episode gives you a practical framework to build from.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/

Accounts receivable isn’t about bad patients or unlucky timing. It’s about systems, expectations, and leadership. In this episode, Jen and Savanah dig into the real reasons AR continues to climb in dental practices and why avoiding money conversations creates more problems than it solves.

They break down how weak handoffs, unclear financial policies, and “we’ll deal with it later” thinking quietly drain cash flow. You’ll hear practical insights on setting expectations early, aligning insurance and patient balances, and building confidence around collections without damaging patient trust.

This episode is for leaders ready to stop chasing balances, fix the root causes of AR, and run their practice like the business it is.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/

Insurance verification isn’t glamorous, but it’s critical. In this episode, Jen and Savanah break down the real challenges behind verification - from outdated processes to team training gaps- and why treating it like busy work is one of the most expensive mistakes a dental office can make.

They discuss confidence in treatment planning, the importance of thorough documentation, the myth of “patients should know their insurance,” and the value of investing in tools and education that actually support your team.

A must-listen for any practice that wants predictable production and fewer headaches.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/

This Thanksgiving, Jen and Savanah are reflecting on a year filled with change, growth, challenges, and the friendships that made all the difference. They talk about the people who supported them, the communities that lifted them, and the moments that shaped who they’ve become.

It’s raw, real, heartfelt, and very Back in 10.

If you’ve had a year that made you rediscover what really matters, you’ll feel right at home in this conversation.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/

A predictable hygiene schedule is the heartbeat of every successful dental practice. In this episode, Jen and Savanah dig into the art and strategy of recall system refinement, from improving patient connections to setting team expectations and creating scheduling systems that prevent costly downtime.

They explore controversial approaches, the power of consistency, and why recall must be treated as a relationship, not a task list. If you’re tired of open chairs or unpredictable days, this conversation gives you the clarity and structure needed to turn it all around.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/

Efficient turnover isn’t busy work, it’s the backbone of a well-run practice.

In this episode, Jen and Savanah dive into what it really takes to create smooth operatory flow without cutting corners. They cover infection control, setup strategy, team communication, and the not-so-glamorous side of leadership that keeps the day on track.

Whether you’re a hygienist, assistant, or leader, this one’s a reminder that turnover is everyone’s job and teamwork is the real secret to staying on time.

Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!

More ways to stay in touch!

Watch the episode on youtube: @backin10pod

Follow on Instagram: @backin10pod

Check us out on Facebook: https://www.facebook.com/backin10pod/