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Banking Transformed with Jim Marous

Banking Transformed with Jim Marous

Auteur(s): Evergreen Podcasts
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 Are you prepared to embrace change, take risks and disrupt yourself in response to the digital disruption in banking? If not, this podcast is for you. Hosted by top 5 banking and fintech influencer, Jim Marous, Banking Transformed highlights the leadership and cultural challenges facing the banking industry. Featuring interviews with some of the top minds in business, this podcast explores how financial institutions can prepare for the future of banking.All Rights Reserved 2025 Politique Économie
Épisodes
  • How to Redesign Banking for the AI Age

    How to Redesign Banking for the AI Age
    Jul 15 2025
    How do you transform banks that have been built over centuries for a world where artificial intelligence operates 10 times faster than the digital revolution? We're not just talking about implementing new technology; we're reimagining banking for customers who interact daily with AI assistants and may soon entrust their money management entirely to intelligent systems. However, banks that rush into action without understanding their organizational and cultural legacies will find their investments yielding disappointing results. The issue isn't the technology; it's that we equate activity with progress, making top-down decisions that overlook what's happening on the ground. Our guest on the Banking Transformed podcast, Sophie Heller, is the newly appointed Chief Transformation Officer at BNP Paribas CPBS, bringing a unique perspective that combines strategic technology leadership with deep insights from behavioral sciences and organizational sociology. Today, we explore why the pause before progress might be more important than the speed of implementation, how behavioral sciences are becoming essential tools for transformation leaders, and what it takes to redesign banking for an AI-powered world. Welcome to Shaping Banking’s Next – podcast episodes hosted by Jim Marous and brought to you by Infosys Finacle and Qorus Global. These compelling episodes are inspired by the ‘Innovation in Retail Banking’ research, a report that has been tracking innovation trends, investment priorities, emerging business models, and real-world case studies for over 15 years. In these episodes, visionaries, changemakers, and digital pioneers from the world’s leading banks will share how they’re driving innovation, transforming the banking value chain, and reimagining the future of banking. Join them as they explore bold strategies, innovative business models and next-gen technologies shaping the industry today and defining what’s next.
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    41 min
  • Driving Loyalty and Engagement with Insurance Products

    Driving Loyalty and Engagement with Insurance Products
    Jul 10 2025
    Offering diverse insurance products isn't just about additional revenue streams—it's about building unbreakable customer relationships, especially when economic uncertainty has people questioning every financial decision. We explore how forward-thinking financial institutions are evolving beyond traditional banking to become true partners in financial wellness, utilizing insurance as a bridge to deeper, more meaningful customer engagement. I'm joined on the Banking Transformed podcast by two industry experts: Erin Allen, Vice President of Insurance Strategy and Distribution, and Norm Brown, Senior Director of Client and Customer Experience at Franklin Madison. If you've ever wondered why your customers might be more loyal to their insurance provider than their bank, or how to turn financial anxiety into opportunity, this conversation is for you.
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    39 min
  • Move from Mass Marketing to Lifestyle Modeling

    Move from Mass Marketing to Lifestyle Modeling
    Jul 8 2025
    The most critical challenge facing most retail financial institutions is how to accelerate organic growth and customer acquisition in an increasingly competitive and technology-driven landscape. I’m joined on the Banking Transformed podcast by Sumeet Grover, Executive Vice President and Chief Strategic Growth & Digital Officer at Austin-based University Federal Credit Union. Sumeet is a renowned thought leader in financial services, with nearly two decades of experience at Citibank, where he held leadership positions spanning marketing, digital transformation, client experience, and operations. Most recently, he served as EVP and Chief Digital & Marketing Officer at Alliant Credit Union, the largest digital credit union in the United States. In today's conversation, we explore the most significant obstacles hindering sustainable growth, identify the most promising opportunities on the horizon, and discuss how AI is fundamentally transforming the growth model for retail financial institutions.
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    43 min

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