Most community banks and credit unions have websites that look decent—but they’re just glorified brochures. They’re not bringing in loans, deposits, or meaningful customer engagement. That’s a big problem. Because every day your site doesn’t convert, you’re losing potential revenue to competitors who’ve figured out how to make their digital presence work for them. A static, underperforming site isn’t just a missed opportunity—it’s a liability. In this episode, James Robert and Derik talk about how to flip the script and turn your website into a true sales engine.

You can find this episode and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

AI agents aren’t coming—they’re already here. And they’re about to reshape how people search, shop, and apply for financial products. In this episode of the Banking on Digital Growth Podcast, host James Robert Lay is joined by co-host Derik Krauss to unpack the fast-moving shift from generative AI to autonomous AI agents—and why this change is happening faster than most financial brand leaders realize. We explore what AI agents actually are, how they differ from GenAI, and why your brand’s current visibility in Google Search might not mean squat in an AI-powered world.

From OpenAI’s new Agent Mode to Semrush’s bombshell research on AI search behavior, we dive deep into how machines are now completing tasks that were once human-only—and what that means for your marketing, UX, and growth strategy moving forward. Because in the age of AI agents, one year of inaction could cost you a decade of relevance.

You can find this episode and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

Traditional SEO is dying—and AI search is taking its place. In this episode of the Banking on Digital Growth Podcast, host James Robert Lay and co-host Derik Krauss dive into the seismic shift in how people search, shop, and make financial decisions online. With research from Semrush and Ahrefs predicting that AI-driven search will surpass Google by 2028—or even sooner—this isn’t just a trend. It’s a warning.

Financial brands that rely heavily on Google and PPC are at risk of becoming invisible in the new AI-first search landscape. Why does this matter? Because behavior is shifting fast, and many institutions are lagging behind without realizing it.

JR and Derik share what your financial brand must do now to prepare. From measuring your AI visibility to understanding what content actually gets you found in ChatGPT responses, this episode is a blueprint for staying competitive—and staying seen.

You can find this episode and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.

Hosted by Ausha. See ausha.co/privacy-policy for more information.